Business Development Director

Omega Resource Group; Greater London; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Bonus scheme

Company pension

Holiday entitlement

Employee assistance programme

Laptop

Mobile phone

Development support

Car allowance

Job summary

Omega Resource Group is seeking a Business Development Director in London. The role is hybrid with 2-3 days in the office and regular travel, focusing on the Retail & Destinations sector. The candidate will drive growth with a strategic sales plan, lead client engagements, and manage end-to-end tender processes.

You will build relationships with senior decision-makers, negotiate terms, and guide proposals from conception to delivery, ensuring targets are met and revenue milestones achieved.

Qualifications

• Proven experience originating and closing complex, high-value or multi-site opportunities.
• Strong ability to build relationships with senior stakeholders.
• Experience using CRM systems to manage pipelines and forecasts.

Responsibilities

• Develop and execute a sales strategy for Retail & Destinations sector.
• Build and maintain relationships with key decision-makers across venues and destinations.
• Generate new business through networking, events and targeted activity.
• Lead client meetings, site visits, and solution development for tailored proposals.
• Manage tender and bid processes with cross-functional teams.
• Negotiate commercial terms and secure contracts and mobilisations.
• Maintain accurate pipeline, CRM records and revenue forecasts against KPIs.

Skills

Sales leadership

Negotiation

CRM management

Strategic planning

Stakeholder engagement

Job description

Business Development Director

London – Hybrid 2-3 days in office (Regular Travel Required)

£75K + £6K Car Allowance + Bonus

Permanent

Our client is a dynamic, technology-led market leader in the provision of soft services across the UK and Ireland. Due to continued growth, they are seeking an experienced Business Development Director to drive profitable and sustainable growth across the Retail & Destinations sector

Key Responsibilities – Business Development Director

• Develop and execute a sales strategy for the Retail & Destinations sector, identifying new business opportunities and driving revenue growth.
• Build and maintain relationships with key decision-makers across retail, leisure, visitor attractions, shopping centres and destination venues.
• Generate and convert new business through networking, referrals, industry events and targeted business development activity.
• Lead client meetings, site visits and solution development, creating tailored service proposals that meet customer requirements.
• Manage the full tender and bid process, working closely with operational and commercial teams to ensure competitive and deliverable solutions.
• Negotiate commercial terms, secure contract awards and support successful mobilisation and implementation.
• Maintain an accurate sales pipeline, CRM records and revenue forecasts, ensuring delivery against KPIs and growth targets.
• Act as a sector specialist, providing market intelligence, competitor insight and supporting marketing and brand awareness initiatives.

Qualifications & Experience – Business Development Director

• Proven experience originating and closing complex, high-value or multi-site business opportunities.
• Strong understanding of cleaning operations, labour-led costing models, TUPE, mobilisation and service delivery.
• Knowledge of health & safety, sustainability and operational compliance requirements.
• Excellent consultative sales, negotiation, presentation and relationship management skills.
• Experience managing sales pipelines, CRM systems and forecasting processes.
• Strong commercial acumen with experience assessing margin, contract risk and pricing strategies.
• Ability to influence and lead cross-functional teams without direct authority.
• Excellent written and verbal communication skills with credibility at executive level.

On Offer – Business Development Director

• £75K
• £6K Car allowance
• Bonus scheme
• Company pension scheme
• Holiday entitlement in line with contract
• Employee Assistance Programme
• Laptop, mobile phone and ongoing development support