Business Development and Operations Executive

RBM.PVT LTD; Luton; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary £30k-£35k per annum (experience

Commission/bonus potential

Permanent full-time position

Growth opportunities in Luton branch

Management exposure

Branch expansion progression

Role variety across BD, client mgmt, &

Job summary

RBM.PVT LTD in Luton is seeking a Business Development and Operations Executive to drive growth across construction, refurbishment and property maintenance. You will blend business development, client relationship management and operational support to convert enquiries into confirmed projects.

You will work with the Operations Manager and senior management to build opportunities, manage a pipeline, coordinate jobs from enquiry to completion, and develop repeat business with landlords, agents and

Qualifications

• Strong communication and relationship-building skills.
• Commercially minded with focus on generating revenue and winning new work.
• Organised and able to manage multiple enquiries and follow-ups.
• Good computer skills including email, Microsoft Office and basic CRM or lead tracking systems.
• Full UK driving licence preferred.

Responsibilities

• Generate new business opportunities across construction, refurbishment, property maintenance and related services.
• Build relationships with landlords, letting agents, estate agents, property managers, developers, investors and commercial clients.
• Identify new local opportunities through networking, direct outreach, referrals and business development activity.
• Follow up new and existing enquiries by telephone, email and in person.
• Arrange site visits and client meetings.
• Assist with preparing quotations, proposals and follow-up communications.
• Follow up outstanding quotations and convert them into confirmed jobs.
• Maintain a clear pipeline of leads, quotations and potential projects.
• Develop repeat business with existing customers and commercial partners.
• Support the Operations Manager with project scheduling, client communication and operational coordination.
• Liaise with trades, subcontractors, suppliers and customers as required.
• Help monitor ongoing projects and ensure client queries are dealt with promptly.
• Attend local meetings, site visits and networking opportunities.
• Provide regular updates to management regarding leads, quotations, conversions and upcoming opportunities.

Skills

Strong communication

Relationship-building

Commercial mindset

Organised

CRM / lead tracking

Microsoft Office

UK driving licence

Tools

CRM/lead tracking systems

Microsoft Office

Job description

Business Development and Operations Executive

RBM.PVT LTD is a growing construction and property maintenance company, and we are looking for a motivated and commercially focused Business Development and Operations Executive to support the continued growth of our Luton branch. This is a hands-on role combining business development, client relationship management and operational support. The successful candidate will work closely with our Operations Manager and senior management team to generate new opportunities, convert enquiries into confirmed projects and help ensure jobs are coordinated professionally from initial enquiry through to completion.

Key responsibilities:

• Generate new business opportunities across construction, refurbishment, property maintenance and related services.
• Build relationships with landlords, letting agents, estate agents, property managers, developers, investors and commercial clients.
• Identify new local opportunities through networking, direct outreach, referrals and business development activity.
• Follow up new and existing enquiries by telephone, email and in person.
• Arrange site visits and client meetings.
• Assist with preparing quotations, proposals and follow-up communications.
• Follow up outstanding quotations and actively work towards converting them into confirmed jobs.
• Maintain a clear pipeline of leads, quotations and potential projects.
• Develop repeat business with existing customers and commercial partners.
• Support the Operations Manager with project scheduling, client communication and general operational coordination.
• Liaise with trades, subcontractors, suppliers and customers where required.
• Help monitor ongoing projects and ensure client queries are dealt with promptly.
• Attend local meetings, site visits and networking opportunities as required.
• Provide regular updates to management regarding leads, quotations, conversions and upcoming opportunities.

What we are looking for:

• Previous experience in business development, sales, construction, property, maintenance or a related sector is preferred.
• Strong communication and relationship-building skills.
• Confident speaking with customers, landlords, property professionals and commercial clients.
• Commercially minded with a strong focus on generating revenue and winning new work.
• Organised and able to manage multiple enquiries and follow-ups.
• Comfortable working both from the office and visiting clients or sites.
• Able to work closely with an Operations Manager and wider construction team.
• Good computer skills, including email, Microsoft Office and basic CRM or lead tracking systems.
• Full UK driving licence preferred.

What we offer:

• Salary of £30,000-£35,000 per annum depending on experience.
• Performance-based commission or bonus opportunity.
• Permanent full-time position.
• Opportunity to play a key role in growing the RBM Luton branch.
• Direct involvement with management and business growth strategy.
• Opportunity for progression as the branch continues to expand.
• Varied role across business development, client management and construction operations.

We are looking for someone proactive, confident and target-driven who enjoys building relationships and creating new business opportunities. This role would suit someone who wants to take ownership of business development while also being involved in the operational side of a growing construction company.