Business Development and Innovation Manager

Bristol Beacon; West of England; On-site; GBP 34,000 - 42,000; Full time

Job summary

Bristol Beacon is seeking a Business Development and Innovation Manager to lead and grow its customer-facing digital infrastructure. You will design and develop digital solutions to support commercial objectives and deliver an excellent customer journey.

You will manage customer-facing infrastructure, work with digital partners and collaborate across teams to create new revenue streams and use data to guide strategic decisions. This is a fixed-term, full-time opportunity ending December 2028.

Responsibilities

• Lead the development, management and commercial growth of Bristol Beacon's customer-facing digital infrastructure.
• Design and develop digital solutions that support commercial objectives and deliver a high-quality customer journey.
• Collaborate with teams to identify and develop new commercial revenue streams enabled by digital systems.
• Use data to inform decision making and identify future opportunities.

Job description

Business Development and Innovation Manager, Full-Time, 37 Hours, Fixed term until EO December 2028, Salary £38,000 per annum

Bristol Beacon is the South West's largest concert hall, promoting musical excellence, creative learning, and community engagement. Our concert halls and Music Education Centre are central to our mission of uniting people through the joy of live music.

We're looking for a Business Development and Innovation Manager to lead the development, management and commercial growth of Bristol Beacon's customer-facing digital infrastructure. The Business Development and Innovation Manager will be the systems specialist responsible for designing and developing digital solutions that support our commercial objectives and deliver a high-quality customer journey. If you're a digital infrastructure specialist who is curious, commercially minded and excited by the opportunities digital systems can create, this could be the role for you.

You will have experience of managing customer-facing infrastructure and being a key contact for digital partners. Through this experience you will know how to maximise revenue and champion excellence in user experience and digital accessibility. Alongside this you'll have the ability to collaborate with teams to identify and develop new commercial revenue streams enabled by our digital systems. You will also understand how to use data to inform decision making and identify future opportunities.

This is new role is part of a two-year funded project to grow Bristol Beacon's income through its digital pathways.