Business Development Administrator

KH PLANT TRAINING LTD; Doncaster; On-site; GBP 18,000 - 24,000; Full time

Job summary

KH Plant Training Ltd in Misterton, near Doncaster, is seeking a dedicated Business Support Administrator for a full-time role in a fast-paced training environment. The successful candidate will handle NPORS tests notifications, answer calls, manage bookings and records, and provide general admin support across the business.

The role offers regular hours Monday to Friday with training provided for construction-card schemes and related admin duties.

Qualifications

• Previous experience in construction industry, training environment, or administration/customer service role.
• knowledge of CPCS/NPORS would be advantageous; training provided to the right candidate.
• Excellent organization and attention to detail.
• Strong telephone customer service experience.
• Proficient with Microsoft Office and IT packages.

Responsibilities

• Notifying and recording NPORS tests carried out at the training centre.
• Answering incoming calls and dealing with customer enquiries.
• Building and maintaining positive customer relationships.
• Printing, preparing and organising course paperwork.
• Supporting the administration of training courses.
• Assisting with customer bookings and general enquiries.
• Maintaining accurate records and databases.
• Liaising with customers, instructors and team members.
• Providing general administrative support across the business.
• Adapting to changing priorities within a busy training environment.

Skills

Highly organized

Customer communication

Administration experience

MS Office

Timekeeping

Independent worker

Team player

Adaptable

Willing to learn

Job description

Business Support Administrator - Full-Time Position

KH Plant Training is a growing and busy training provider, and we are looking for an enthusiastic and motivated member of staff to join our team in a full-time Business Support role.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, is confident speaking to customers and wants to develop their career within a growing construction training business.

Location: Misterton, DN10

Duration: Full time

Hours: Monday - Friday 08:00-16:30

The Ideal Candidate

You will have previous experience within the construction industry, a training environment, or a similar administration/customer service role. Have some knowledge of construction card schemes such as CPCS and NPORS would be highly advantageous, although training will be provided to the right candidate.

You will need to be:

• Highly organised with excellent attention to detail
• Confident speaking to customers over the telephone
• Friendly and professional with the ability to build strong customer relationships
• Experienced in administration
• Confident using Microsoft Office and other IT packages
• Reliable with excellent timekeeping
• Able to work independently as well as part of a team
• Flexible and able to adapt to a fast-paced working environment
• Willing to learn and take on new responsibilities

The Role

The successful candidate will be involved in a wide range of business support and administration duties, including:

• Notifying and resulting NPORS tests carried out at our training centre
• Answering incoming calls and dealing with customer enquiries
• Building and maintaining positive customer relationships
• Printing, preparing and organising course paperwork

• Supporting the administration of training courses
• Assisting with customer bookings and general enquiries
• Maintaining accurate records and databases
• Liaising with customers, instructors and other members of the team
• Providing general administrative support across the business
• Adapting to changing priorities within a busy training environment

Why Join KH Plant Training?

KH Plant Training is an ever-growing business, and this role offers the opportunity to become an important part of our team. The successful candidate will have the chance to learn about the construction training industry, develop their skills and take on additional responsibilities as the business continues to grow.

If you are organised, enthusiastic, confident and enjoy working with people, we would love to hear from you.