Business Coordinator (MAT Cover - FTC)

Arena Racing Company; Uttoxeter; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Annual passes to attend ARC venues

Discounted food & ARC days out

Cycle to work scheme

Holiday allowance up to 28 days

Company life assurance scheme

Discretionary bonus schemes

Study assistance schemes

Job summary

Arena Racing Company in Uttoxeter is seeking a proactive Business Coordinator on a fixed-term maternity-cover basis. The role focuses on coordinating on-site restaurant, hospitality and EVH activities, while liaising with sales hubs, clients and delivery teams to deliver high-quality service.

Ideal candidates will have 2+ years in business coordination, strong organisation, and experience managing high-value clients.

Qualifications

• A-level standard or equivalent.
• 2+ years in business/commercial coordination.
• Business/event qualification preferred.
• Strong organisational and multitasking abilities.

Responsibilities

• Represent the race course professionally to clients.
• Coordinate on-site restaurant, hospitality and EVH activities.
• Liaise with clients and delivery teams to finalize bookings.
• Act as account handler for existing client business on-site.
• Assist with invoicing and payments in liaison with finance.
• Coordinate pre-race-day setup with operations and delivery teams.
• Assist with sponsorship collateral provision and activation.
• Ensure marketing collateral is up to date and available.

Skills

Organisational skills

Project coordination

Client management

MS Office

Sales experience

Education

A-levels or equivalent

Business/Event qualification

Job description

At Uttoxeter Racecourse, we're always looking for hard working and passionate individuals to join our team. We offer a fast paced and exciting environment for everyone. Our friendly work environment reflects our belief that a happy workplace is more productive. We employ people with a positive attitude who genuinely want to provide a great customer experience and will always look for ways to improve the services we offer.

We are looking for a passionate and knowledgeable Business Coordinator to join our team at Uttoxeter Racecourse!

Please note that this is a fixed term role covering maternity leave and the ideal candidate must be available to start December 2026.

About us…

Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and global distribution are at the heart of what we do, making it an exciting and diverse place to work!

Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love.

What is ARC?

We embrace diversity. We develop our people. We care for our visitors. We think about our impact. We are proud of our sport.

Work Perks of being a Business Coordinator…

• Annual passes to attend any of our 21 venues
• Discounted food & ARC days out
• Cycle to work scheme
• Holiday allowance increasing with length of service up to 28 days
• Company life assurance scheme
• Discretionary group annual bonus schemes to reward your hard work
• Support with study through our study assistance schemes

And so much more…

About the role:

The Business Coordinator will support the smooth delivery of commercial and administrative activity across the racecourse, acting as the key site-based contact between the regional sales hubs, delivery teams, clients and suppliers. Working closely with the Business Manager, the Business Coordinator helps coordinate racing and non-racing packages, site-based commercial activity, show-rounds, client requirements and site-specific collateral, ensuring information is communicated effectively and presented professionally. The role requires a confident, positive and organised individual with excellent attention to detail, strong task management skills and the ability to prioritise effectively, meet deadlines and deliver a high-quality service to clients.

Responsibilities of a Business Coordinator…

• Represent the race course in an appropriate and professional manner dealing with a variety of clients and requests.
• Act as the on-site coordination for delivery of restaurant, hospitality (race day) and EVH activity working closely with the sales hub and delivery teams.
• Acting as client liaison to coordinate final booking details with smooth communication to the delivery team.
• Acting as account handler for specific existing client business, used to dealing directly with the race course.
• Liaison with finance, final details to ensure accurate invoicing, ensuring before-the-day payments have been made.
• Work closely with operations and the delivery team to ensure accurate pre-race-day / pre-event setup and deliveries, briefing where necessary.
• Coordination of localised and group-wide sponsorship collateral provision and activation.
• Ensuring marketing collateral is appropriate, up to date and in good supply.
• Management of direct-to-site communication and flow of enquiry.
• Work with ED in representing the business to the local community.
• All business-related tasks within reasonable scope of the role.

The person we are looking for as a Business Coordinator has…..

• Educated to A-level standard or equivalent. Business/event qualification preferred, with at least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination.
• Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales. Proven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery.
• Client and account management experience, with experience in working with high-value clients and a proven ability to engender trust and respect. The ability and flare to showcase a site or an event for business show rounds.
• Numerate, with good IT skills including MS Office products. Previous effective sales experience an advantage.
• Affable and presentable, self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.