Business Consultant

TestYantra Software Solutions; Greater London; Remote; GBP 83,000 - 120,000; Full time

Job summary

TestYantra Software Solutions seeks a Senior Business Consultant for a contract role, with a focus on ServiceNow process implementation and strategic advisory. The position involves guiding customer engagements and offshore partners to align business outcomes with IT capabilities.

The role requires strong business process expertise, Agile experience, and service management certifications, with remote work options available across the UK.

Qualifications

• 5+ years of Business Process and Consulting experience.
• Agile Methodology experience.
• ITIL Foundation Certification and ServiceNow certifications noted.

Responsibilities

• Lead ServiceNow process implementation and improvements.
• Analyze business outcomes and priorities to drive strategy.
• Provide technical guidance to customers and their offshore partners.
• Develop and present customised reporting with risk notes.

Skills

Business Process & Consulting

Agile Methodology

Reporting & Analytics

ServiceNow Knowledge

Education

ITIL Foundation Certification

Tools

ServiceNow

NowCreate Certified

ServiceNow Product Implementation Certified

Job description

Role: Senior Business Consultant

Employment: Contract - Inside IR35

Location: UK - Remote

Certifications: CSA, CAD, SPM

Skills:

• 5+ years of Business Process and Consulting experience, Demonstrated experience leading ServiceNow process implementation and improvement engagements. Proven experience analyzing and recommending strategies based on desired business outcomes and priorities, and associated industry experience
• Demonstrated experience with Agile Methodology
• ITIL Foundation Certification, ServiceNow System Admin, NowCreate Certified, ServiceNow Product Implementation Certified
• Working on a customised instance of SPM, providing technical guidance to Customer and their chosen Dev Partner (offshore) on how to achieve business outcomes and highlighting where the requirements deviate from the OOTB configuration and best practices and flagging any associated risks and issues.
• Reporting requirements - able to build customised reports , again calling out any associated risks with the requirements and configuration.