Business Change Manager (SC Cleared)

Netcompany Group; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Netcompany Group is seeking a Business Change Manager to drive the Information Protection Programme across the M365 estate in Greater London. This role involves leading change strategies, engaging stakeholders, and ensuring user adoption with minimal operational disruption. The ideal candidate has a strong background in change management methodologies and experience with technology-driven projects, particularly within the public sector. Responsibilities include planning, training development, and user support.

Qualifications

• Proven experience as a Business Change Manager or Change Lead in large-scale transformation programmes.
• Strong understanding of change management methodologies (e.g. Prosci, ADKAR).
• Recent experience of working on government projects to ensure alignment with public sector standards.

Responsibilities

• Lead the Change Workstream, including planning and roadmap development.
• Define and manage change deliverables, including timelines, resources, and costs.
• Engage stakeholders across the organisation and build strong relationships.

Skills

Business Change Management

Stakeholder Engagement

Change Management Methodologies

Technology-driven Change

User Adoption Strategies

Job description

Job Description

The Business Change Manager (BCM) will play a critical role in delivering the Information Protection Programme (IPP), supporting the rollout of Microsoft Purview Information Protection (MPIP) across the M365 estate.

This role focuses on enabling organisational change, reducing data breach risk through Data Loss Prevention (DLP) capabilities, and ensuring successful user adoption with minimal disruption to operations.

The BCM will lead the Change Workstream, working closely with stakeholders, programme leadership, and business users to design and deliver effective change, communication, and training strategies.

Key responsibilities:

• Lead the Change Workstream, including planning, roadmap development, and delivery of key milestones
• Define and manage change deliverables, including timelines, resources, and cost estimates
• Engage stakeholders across the organisation and build strong relationships with business units
• Conduct user research and business impact assessments to inform change strategy
• Develop and deliver communications strategies, plans, and key messaging
• Design and implement training strategies, including development of training materials and CBT modules
• Establish and manage user focus groups to gather feedback and improve adoption
• Provide Day-1 user support and develop sustainable post-implementation support models
• Identify, manage, and report risks, issues, and progress to programme boards
• Lead and coordinate the Change team to ensure effective delivery
• Collaborate with other programmes and adapt to evolving priorities

Qualifications

• Proven experience as a Business Change Manager or Change Lead in large-scale transformation programmes
• Strong understanding of change management methodologies (e.g. Prosci, ADKAR)
• Recent experience of working on government projects to ensure alignment with public sector standards and practices
• Experience delivering technology-driven change (preferably within M365 environments)
• Demonstrated ability to lead stakeholder engagement and user adoption strategies