Business Change Manager

TN United Kingdom; Oxford; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established institution is seeking passionate Business Change Managers to drive digital transformation and enhance operational efficiency. Join a collaborative team dedicated to improving processes across various portfolios, including Administration and Education. This role offers a unique opportunity to influence how technology is utilized, ensuring staff and students are well-prepared for new ways of working. With generous leave policies, flexible working options, and a vibrant community, this position promises to be both rewarding and impactful for those who thrive in dynamic environments.

Benefits

38 days of annual leave

Generous family leave schemes

Hybrid and flexible working

Excellent pension scheme

Affordable commuting options

Access to social and cultural clubs

Qualifications

• Experience in change management within complex organizations.
• Ability to build strong relationships with diverse stakeholders.

Responsibilities

• Support the delivery of IT initiatives to improve business processes.
• Design change strategies and coordinate communications and training.

Skills

Change Management

Stakeholder Engagement

Agile Methodologies

Communication Skills

Problem Solving

Education

Degree in Business or related field

Job description

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IT Services, Dartington House, Oxford

Are you a Business Change Manager passionate about people, digital transformation, and improving the way we work?

Join our dynamic IT Services team at the University of Oxford and help shape how change is delivered across our world-leading institution.

About Us

IT Services is a central department that supports the entire University in achieving its academic and research goals through the innovative use of technology. Within IT Services, the Programme and Projects Delivery Group (PPDG) brings together specialists in programme and project management, business analysis, testing, training, communications, and change management to ensure the effective delivery of digital initiatives across the University.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

We are recruiting for 3 Business Change Managers to support the delivery of IT initiatives that improve business processes and enhance the use of technology across the University. You’ll be part of a collaborative delivery team, supporting the leadership and implementation of change across various portfolios, including Administration, Education, Research, and Engagement.

You’ll work closely with stakeholders to ensure that staff and students are supported and ready for new ways of working as part of our ongoing digital transformation. This includes assessing the scale and impact of change, designing appropriate change strategies, and coordinating communications and training activities. You’ll play a vital role in helping the University realise the benefits of its digital initiatives, working in both traditional and Agile environments.

The role offers a unique opportunity to make a real difference to the way services are experienced by students and staff, while being part of a talented, supportive, and forward-thinking team.

About You

We’re looking for people who can:

• Demonstrate experience of change management in a complex organisation with multiple stakeholder groups.
• Understand how people experience and respond to change, particularly in the context of technology and business process improvement.
• Build strong, trusting relationships with diverse stakeholders and communicate with clarity and impact.
• Adapt to different delivery contexts, including Agile, iterative development, and continuous improvement approaches.
• Work independently and collaboratively, showing initiative, sound judgment, and a structured approach to planning and problem-solving.

Application Process

• A covering letter/supporting statement
• Your CV
• The details of two referees