Business Change Manager

Hays; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Business Change Manager to drive critical projects within their Enterprise Program Management team. This role focuses on the KYC Client Lifecycle Management project, requiring a strong background in investment banking and expertise in client onboarding processes. You will collaborate with diverse teams across compliance, operations, and IT to implement organizational changes effectively. If you are passionate about leading change and possess excellent stakeholder engagement skills, this opportunity will allow you to make a significant impact in a dynamic environment, all while enjoying a hybrid work model.

Qualifications

• Proven track record in leading organizational change within banking.
• Experience in delivering KYC, AML, and CDD processes.

Responsibilities

• Deliver project management for KYC CLM project across various teams.
• Engage stakeholders to ensure buy-in and adoption of new processes.

Skills

Investment Banking Background

Client Onboarding

KYC/AML Processes

Stakeholder Engagement

Organizational Change Management

Tools

Jira

Confluence

Monday.com

Job description

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A Global Investment Bank is looking for a Business Change Manager to join their Enterprise Program Management (EPM) team. Included in the current portfolio of projects under EPM management is the Know Your Customer Client Lifecycle Management (KYC CLM) Project. This role will deliver the project management function for this project, working with teams across Financial Crime, Compliance, Operations, Regulatory, Legal and IT in London and the other EMEA offices. The ideal candidate for this role is a Business Change Manager with a demonstrable track record of leading organisational change, with a strong understanding of target operating model development within a corporate banking environment.

Start Date - ASAP
Location - London
Duration - initial 6 months
Rate - £750pd via Umbrella
Hybrid - up to 3 days a week in the office

Key Requirements:

• Must have a strong Investment/ Corporate Banking background.
• Must have experience delivering Client Onboarding, KYC/ AML and CDD processes.
• Must have experience of implementing CLM tooling.
• Knowledge of corporate banking products, systems, and processes.
• Must have strong stakeholder engagement skills as they will need to ensure buy-in and adoption of new processes.
• Experience using Jira, Confluence and Monday.com desirable
• Work across functions, legal entities, technology groups and business areas to deliver projects

What you need to do now


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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Project Management

• Industries

  Investment Banking

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