Business Change Manager

Flutter Entertainment; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Business Change Manager to lead transformative initiatives across its global operations. This role involves developing comprehensive change management strategies, engaging stakeholders, and ensuring the successful adoption of key projects. The ideal candidate will be a creative problem solver, adept at navigating fast-paced environments and influencing change without direct authority. Join a forward-thinking team dedicated to empowering its workforce and enhancing customer value through effective change management practices.

Qualifications

• Proven experience leading and delivering change programmes in global organizations.
• Excellent communication skills adaptable to different audiences.

Responsibilities

• Develop change management plans and deliver required interventions.
• Conduct stakeholder analysis and user group analysis.

Skills

Change Management

Stakeholder Management

Communication Skills

Data Analysis

Education

Change Management Qualification (Prosci or equivalent)

Job description

Join to apply for the Business Change Manager role at Flutter Entertainment.

Our purpose at Flutter is to be better, faster together and to accelerate value for our customers and shareholders, and we do this by supercharging our Flutter Edge. With our combined global scale, we empower our brands and divisions to win in their local markets. Achieving this requires significant change and transformation, and success is more than technical delivery; it's about preparing our people to accept and adopt change.

As Business Change Lead, your role will be to lead and deliver the business change activities required to ensure successful implementation and adoption of our key strategic priorities. You will partner with programme transformation teams and impacted stakeholders at every level of the organization, ensuring that you are building the right change management activities at the right time.

This role requires a creative, adaptive problem solver with the ability to exert influence without authority. You’ll be comfortable working in a fast-paced environment, able to demonstrate initiative, look at alternatives, and consider practical ways to tackle problems.

Accountabilities & Responsibilities

• Developing the change management plan and delivering the required change interventions aligned with the overall programme or project plan.
• Typical change management activities include:
• Change strategy: vision and case for change
• Stakeholder analysis and engagement
• User Group Analysis
• Change Impact Assessments
• Communication and Engagement activities: approach, plan, design, and/or delivery of materials
• Training: approach, plan, training needs analysis, development of materials, and/or delivery of training
• Preparing impacted audiences, e.g., communicating the impact of change and undertaking business readiness assessments
• Measuring effectiveness of change initiatives through data analysis, developing reports, recommendations, and action plans
• Supporting the building of Business Change capability across the organization and being an active member of the Flutter Change community

Skills & Capabilities

• Proven experience leading and delivering change programmes across multiple locations in global organizations, ideally in a federated operating model
• Experience in stakeholder management, supported by excellent communication skills adaptable to different audiences and mediums
• Ability to build strong relationships with stakeholders at all levels

Qualifications & Experience

• Change management qualification such as Prosci or equivalent is preferred but not essential