Business Change Manager

DataCareers; City Of London; Hybrid; GBP 42,000 - 49,000; Full time

Job summary

A leading company in the UK is seeking a Business Change Manager for a 23-month fixed-term contract. This role involves managing business change initiatives and facilitating stakeholder engagement to support a major transformation programme. The position offers a competitive salary, a Civil Service pension, and a hybrid working model.

Benefits

Civil Service pension with up to 27.5% employer contribution

25-30 days annual leave

Performance-related bonus

Flexible hybrid working

Generous parental leave policies

Qualifications

• Proven experience in managing business change in complex environments.
• Strong stakeholder engagement and influencing capabilities.
• Track record of delivering change planning and communication strategies.

Responsibilities

• Lead and manage business change initiatives within a complex transformation programme.
• Deliver change impact assessments and business readiness planning.
• Facilitate workshops and stakeholder engagement sessions.

Skills

Stakeholder engagement

Change management

Communication

Facilitation

Education

Practitioner-level qualification in Business Change Management

Job description

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Base pay range

Business Change Manager -23 months FTC

Location: Hybrid (3 days per week in London, Durham, Lytham or Glasgow office)
Salary: £42,500 + Civil Service pension (c.£12,000 employer contribution)
Contract: Fixed term contract - 23 months | Full-Time

We're supporting a government-backed financial services organisation with the recruitment of a Business Change Manager to join its high-profile Business Transformation Programme. This is a unique opportunity to support large-scale change and make a meaningful impact across one of the UK's most recognisable public-facing brands.

The organisation is undergoing a major transformation of its outsourced service delivery and customer operations. As a Business Change Manager, you will help shape and embed new ways of working across the business, delivering improved services, capabilities, and efficiencies.

You'll play a key role in bridging the gap between transformation teams and internal stakeholders-managing business readiness activities, assessing change impacts, and helping overcome barriers to adoption.

Key Responsibilities:

• Lead and manage business change initiatives within a complex transformation programme

• Deliver change impact assessments and business readiness planning

• Facilitate workshops, meetings, and stakeholder engagement sessions

• Support effective communication and implementation of new ways of working

• Collaborate with cross-functional teams to embed sustainable change

Essential Experience and Skills:

• Proven experience in managing business change in complex environments, ideally within financial services

• Strong stakeholder engagement and influencing capabilities at all levels

• Track record of delivering change planning, impact analysis, and communication strategies

• Excellent communication and facilitation skills

• Practitioner-level qualification in Business Change Management (APMG or equivalent), or foundation-level with willingness to progress

Benefits Include:

• Civil Service pension with up to 27.5% employer contribution

• 25-30 days annual leave

• Performance-related bonus

• Flexible hybrid working and 9-day fortnight options

• Generous parental leave policies

• Inclusive, people-focused culture with strong development support

Apply now to help shape the future of a trusted UK financial services provider through meaningful and lasting change.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Government Administration

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