Business Banking Advisor - October & November Start Dates!

Search Consultancy LTD; Glasgow; Hybrid; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Hybrid work option (2 days home)

Job summary

Search Consultancy is recruiting for Business Banking Advisor roles with October and November start dates across the UK. The positions involve handling customer conversations, identifying needs, and promoting banking products while supporting digital services.

A 12-month contract with initial on-site training and the option to work from home two days per week is offered. Successful candidates will pass credit and DBS checks, provide two references, and have a strong focus on compliant,

Qualifications

• Experience in customer service and a passion to deliver a brilliant customer experience.
• Excellent organisational skills with the ability to manage administrative tasks efficiently.
• Strong verbal and written communication skills.
• Experience working within a team dynamic to provide excellent customer experience.
• Ability to understand and follow policies and procedures to ensure compliance.

Responsibilities

• Provide excellent customer experience while working towards the best solution for the customer.
• Maintain high standards of data quality and accuracy in line with FCA banking regulations.
• Collate detailed information from customers to fully support their needs.
• Liaise with third parties to ensure customers receive best-practice service.
• Aim to achieve a good outcome for both customer and company.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Team collaboration

Tools

Microsoft Office

Outlook

Teams

Job description

Business Banking Advisor - October & November Start Dates!!

Are you looking for new opportunity in time for Xmas? If so keep reading as we have a number of exciting positions available with start dates in October & November this year!

We have a number of opportunities available with scattered intakes across October and November for someone to join one of the UK's leading banking groups as a Business Banking Advisor. As a Business Banking Advisor you will have meaningful conversations with new and existing customers, you'll build an understanding of customer's needs and introduce the products and services best suited to help them achieve their goals. You'll also play an important role in supporting the team's wider business objectives, including helping customers make the most of our digital services and solutions.

• Hours of work (Training Period) Monday to Friday 9am - 5pm,
• After training period Full Time - Monday - Sunday 0800 - 2000 (Must be fully flexible)
• 12 month contract
• 6 weeks on site training then option to work from home 2 days per week
• Weekly Pay

Please note you must be able to pass a credit check and DBS check and be able to provide 2 years of references.

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Maintaining high standards of data quality and accuracy will be a key part of your role, alongside ensuring that all policies, procedures, and FCA (Financial Conduct Authority) banking regulations are consistently followed.
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Always aim to achieve a good outcome for the customer and company

To be considered you must have:

• Experience within customer service and a passion to go the extra mile to ensure a brilliant customer experience
• Excellent organisational skills and attention to detail, with the ability to manage administrative tasks efficiently and work to agreed deadlines.
• Good working knowledge of Microsoft Office applications, including Outlook and Teams
• Strong verbal and written communication skills
• Experience working within a team dynamic to provide excellent customer experience

Ability to understand and follow policies and procedures to ensure we keep the society and our

customers safe

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age