Band 3 Administrator - Special School Nursing

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Relocation assistance

Discounts for staff

Wellbeing services

Flexible working

Job summary

Birmingham Community Healthcare NHS Foundation Trust is recruiting for a Band 3 Administrator in Special School Nursing, based across Birmingham city sites. The role is part-time, 30 hours per week during term time, Monday to Friday, pro rata salary listed above.

You will support data input, telephone handling, email monitoring, and general admin to ensure high-quality care delivery for children and young people. Excellent IT, organisation, and communication skills are essential.

Qualifications

• Experience in MS Office and data input.
• Experience handling clinical administration is desirable.
• Understanding NHS terminology and confidentiality requirements.

Responsibilities

• Act as primary contact within the Special School Nursing Clinical Team.
• Travel across sites city wide as required.
• Carry out clerical duties including word processing, data input and record keeping.
• Maintain filing systems and generate routine reports from clinical systems.

Skills

Communication skills

IT skills

Initiative

Office equipment

Organisational skills

Teamwork

Prioritisation

NHS terminology

Database reporting

Confidentiality

Customer service

Education

RSA III/BasS Admin

GCSE English & Maths

Tools

Microsoft Office

RIO

PAS

Child Health System

Job description

Find out more about applying to join Team BCHC.

Join our team

Community services are a key part of the NHS of the future. Be part of that future now. Join us and help achieve better care and healthier communities.

Band 3 Administrator - Special School Nursing

Band 3

Main area Administration Grade Band 3 Contract Permanent: Term Time Only Hours

• Part time
• Term time hours

30 hours per week (Term Time Only) Job ref 820-8062646-CF

Site City Wide Town Birmingham Salary £25,760 - £27,476 per annum (pro rata) Salary period Yearly Closing 21/09/2026 23:59

Job overview

This job advert will close as soon as sufficient applications have been received.

This role is NOT open to applications from those who will require sponsorship.

You will work as part of the team for Special School Nursing under the direction of the Office Manager, reporting relevant information to Special School Nurses by undertaking administrative duties to enable the service to function effectively & support to deliver a high standard of care to children/young people.

You will work 30 hours per week, term-time only contract. Monday to Friday.

The post of the administrator will support the service (City- Wide) and will cover a range of duties, predominately data input, telephone answering, monitoring of generic email accounts, pulling patient records, placing equipment orders and undertake furthermore administrative duties. There will be an expectation for the post holder to help with admin support where needed.

The successful candidate will be expected to support systems and processes in the team and underpin the smooth running of the office. It is essential that you possess excellent organisational & communication skills as well as IT skills with a flexible approach to work that will meet the ever-changing needs of the Service. In addition, successful candidates must work well as part of a large team, be self‑motivated and able to prioritise their workload.

Main duties of the job

To be the primary point of contact for liaison within the Special School Nurse Clinical Team, giving information and guidance to patients, carers, relatives and staff.

You will need to be able to travel across sites, city wide.

To work on own initiative and organise their own workload without direct supervision on a daily basis to ensure deadlines are met and to enable compliance with Safeguarding Policies and Procedures.

To undertake a comprehensive range of administrative duties. Having responsibility for high quality maintenance of Clinical Record Systems. Ensuring information is recorded correctly in order for the efficient operation of the Service.

To be responsible for the maintenance and updating of all records and documents and maintaining an efficient filing system. The post holder will undertake a range of clerical duties including using a PC for word processing, PAS & Child Health System.

Working for our organisation

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Detailed job description and main responsibilities

We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

For further details on the main responsibilities, please see the attached job description and person specification.

Person specification

Qualifications

• OCR/RSA ll or equivalent NVQ 3 – Business Administration or equivalent
• GCSE passes in English Language and Maths (grade A-C or equivalent).
• RSA level II/ NVQ Level II or relevant.

Skills/knowledge

• Ability to communicate at all levels including communicating sensitive information
• Knowledge of various IT packages.
• Demonstrate an ability to work on own initiative
• Ability to operate all office-based equipment.
• Strong organisational and prioritisation skills.
• Ability to build effective working relationships within a multi disciplinary team.
• Ability to prioritise work and meet deadlines.
• Understanding of Medical/NHS terminology
• Ability to develop and input on basic databases and to produce reports
• Ability to work on own and as part of a team.
• Show understanding of the importance of confidentiality and consequences of breaking confidentiality.
• Demonstrates willingness to respond effectively to customers and staff queries.

Experience

• Demonstrates ability to communicate with people in a courteous and sensitive manner, taking into account individual needs.
• Competent computer user i.e. Microsoft office systems i.e. power point, excel
• Strong organisational and prioritisation skills.
• Ability to achieve a high degree of accuracy.
• Ability to manage own time effectively and flexibly.
• Ability to address own training needs.
• Ability to set up/manage effective administrative systems
• Experience of diary management
• Trained in RIO

Other job requirements

• Ability to work flexibly within, and as part of a team
• To have a flexible approach to work
• Professional approach to work
• Motivated personality
• To be able to travel to other bases where needed for service needs

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

DBS Costs

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (as detailed above) will be deducted from your pay following completion of your online mandatory training. No payment will be made for your online training until it is all complete and verified by the Temporary Staffing Team. Please note: You will not be able to work any bank shifts until you have completed your mandatory training, and your DBS is in place.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.