Senior Business Analyst - Newcastle

Accenture PLC; Newcastle upon Tyne; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Accenture Newcastle is seeking a technically oriented Senior Business Analyst to join our expanding delivery team. You will act as a trusted bridge between business stakeholders and technical teams, turning business needs into well-defined requirements and designs.

You will lead complex discovery and feasibility assessments, own process analysis, review BA outputs, and drive backlog items in an Agile environment, with a focus on AI-enabled improvements and delivery excellence.

Qualifications

• Lead discovery activities and define problems, explore options and assess feasibility and risks.
• Bridge business and technology, own process analysis and transformational solutions.
• Review and coach BA outputs, ensure quality and consistent standards.
• Lead requirements identification, elicitation and prioritisation with stakeholders.
• Collaborate with delivery teams to ensure aligned, holistic solution design.
• Produce high-quality artefacts: designs, flows, rules and backlog items.
• Interpret data to present options and evidence-based recommendations.

Responsibilities

• Lead discovery activities and feasibility assessment for complex initiatives.
• Bridge business and technology, shaping fit-for-purpose transformations.
• Provide coaching and QA for BA outputs and cross-team standards.
• Identify and elicit functional and non-functional requirements with stakeholders.
• Work with architects to shape cohesive, integrated solutions.
• Produce designs, process flows and backlog items for delivery.
• Analyse data to support senior decision-making and trade-offs.
• Guide change management and readiness for large-scale implementations.

Skills

Discovery leadership

Business-technology bridging

QA oversight of BA outputs

Requirements elicitation

Agile facilitation

Stakeholder management

AI-enabled solutions understanding

Systems integration awareness

Tools

JIRA

Confluence

Visio

Excel

Job description

Senior Business Analyst (Technical) Location: Newcastle

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.

Note: The above information relates to a specific client requirement.

Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person.

Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.

Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team: You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.

As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

We are seeking a Technically orientated Senior Business Analysts to join our expanding Business Analysis community in Newcastle, working at the centre of modern software delivery. You’ll act as a trusted bridge between business stakeholders and technical teams, bringing clarity to complex problems and turning business needs into well‑defined, deliverable requirements & designs.

By collaborating closely with stakeholders and delivery teams, you’ll help ensure solutions are user‑focused, technically feasible, and aligned to strategic business goals—making a tangible impact from discovery through to product launch.

As a Senior Business Analyst, you will:

• Lead discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies.
• Bridge the gap between business and technology, taking ownership of process analysis and shaping fit‑for‑purpose transformational solutions.
• Provide reviews, coaching, and quality assurance for business analysis outputs produced by other team members, promoting consistent standards and best practices.
• Lead functional & non‑functional requirements identification and elicitation, managing stakeholders and taking customers on the journey from problem definition to solution agreement.
• Integrate closely with business and technology teams to create and maintain a holistic vision of the solution that enables successful delivery.
• Own the production of high‑quality analysis and design artefacts, including functional designs, process flows, sequence diagrams, business rules, and prioritised product backlog items.
• Analyse and interpret data to present clear options, trade‑offs, and evidence‑based recommendations that support senior stakeholder decision‑making.
• Lead complex business impact assessments across multiple streams, clearly articulating change implications and dependencies.
• Provide assurance on scope, requirements, and solution alignment, identifying gaps or risks early and supporting governance and assurance processes as needed.
• Plan and coordinate business readiness activities for large‑scale implementations, ensuring operational readiness for the target operating model.
• Lead business change activities, including defining communication strategies and designing training approaches to support adoption.
• Work closely with solution and technical architects to shape cohesive, integrated solutions to customer problems.
• Actively facilitate Agile ceremonies and support backlog prioritisation aligned to value, risk, and delivery dependencies.
• Proactively identify, communicate, and manage technical constraints, risks, and dependencies.
• Demonstrate strong understanding of system integration, APIs, and data considerations, translating technical concepts for non‑technical stakeholders.
• Operate independently in a high‑impact, customer‑facing role, providing direction, assurance, and thought leadership within the delivery team.
• Lead and shape the adoption of AI‑enabled solutions that support improved outcomes for clients.
• Strategically drive AI‑led efficiencies across delivery practices, influencing ways of working, standards, and continuous improvement.

We are looking for experience in the following core business analysis skills:

• Strong and proven business analysis capability across requirements elicitation, analysis, documentation, validation, and management.
• Ability to independently understand complex business problems and lead the translation of business needs into high‑quality requirements and solution designs.
• Extensive experience producing and assuring business analysis artefacts including user stories, functional and non‑functional requirements, process models, business rules, and data specifications.
• Confident application of structured analysis and solution design techniques (e.g. UML, BPMN, process modelling, and business impact assessment) to complex change initiatives.
• Strong analytical skills, with experience using data to shape recommendations, validate requirements, and influence decision‑making.
• Proven ability to manage and influence senior stakeholders, facilitating alignment across business and technology teams.
• Extensive experience leading business impact assessments and clearly articulating change impacts, dependencies, and risks.
• Experience leading, coaching, and/or mentoring other business analysts, setting clear direction, assuring quality of outcomes, and supporting capability development within the team.
• Strong experience operating within Agile (Scrum/Kanban) and/or Waterfall delivery environments, shaping analysis approaches to suit delivery context.
• Ability to lead backlog refinement and prioritisation activities, ensuring alignment to value, risk, and delivery dependencies.
• Experience providing direction and support across testing phases, including complex defect triage and resolution.
• Confident use of tools such as JIRA, Confluence, Visio, and Excel to drive analysis, reporting, and delivery outcomes.

Set Yourself Apart – Technical & Specialist Experience

• Significant experience delivering technology‑enabled or digital transformation programmes, ideally within large‑scale or regulated environments (e.g. Public Sector).
• Strong understanding of system integration, APIs, and data considerations, with the ability to translate technical concepts for non‑technical audiences.
• Experience working with enterprise platforms or cloud technologies (e.g. AWS, Azure, Salesforce).
• Experience collaborating with UX and service design teams, including use of wireframing and prototyping tools.
• Demonstrated ability to apply emerging technologies (e.g. GenAI) to business problems in a pragmatic, value‑led way.
• Demonstrated the understanding of how AI can transform businesses and solutions Experience supporting benefits realisation and embedding change into live operational environments.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.

Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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