Business Analyst - RPA

eTeam, Inc.; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to lead automation initiatives. In this pivotal role, you will manage client due diligence and process discovery, ensuring that client processes are effectively documented and automated. Your expertise in RPA and strong communication skills will be essential as you collaborate with various stakeholders to design automation workflows and facilitate change requirements. This position offers a dynamic environment where you can leverage your leadership and decision-making abilities to drive impactful solutions. If you thrive in a fast-paced setting and are passionate about process improvement, this opportunity is perfect for you.

Qualifications

• Graduation or Post Graduate in any discipline required.
• Experience in ITeS, IT, or Robotics Process Automation sectors preferred.

Responsibilities

• Manage client due diligence and process discovery for automation.
• Coordinate with stakeholders to design automation process flows.
• Maintain documentation for solutions and facilitate change control.

Skills

Interpersonal Skills

Organizational Skills

Leadership Skills

Decision-Making Skills

Business Communication

RPA Tools Knowledge

Requirement Gathering

Education

Graduation or Post Graduate

Graduate of Software Engineering

Tools

BRD

FRD

Solution Document

RPA Tools

Job description

Job Title: Senior Business Analyst
Location: London
Job Type: Permanent - Full Time

Role Objective

• Effectively manage client due diligence and process discovery exercise - understanding of client processes for automation and documentation of the processes. Coordinate with process owners and business to understand the as-is process and design the automation process flow. Facilitate change requirements as part of a structured change control process.

Professional Know-how

Academic: Graduation or Post Graduate (any discipline)
Desirable: Graduate of Software Engineering

Experience:

• Work experience in ITeS / IT / Robotics Process Automation sectors
• Automation opportunities identification, solution designing
• Should have preferably worked on RPA-related projects in the role of a business analyst

Primary Responsibilities

• Effectively manage client due diligence and process discovery exercise - understanding of client processes for automation and documentation of the processes
• Coordinate with process owners and business to understand the as-is process and design the automation process flow
• Facilitate change requirements as part of a structured change control process
• Maintain proper documentation for the solutions, test procedures, and scenarios during UAT and production phase
• Work with project managers, client contacts, software delivery and testing teams to ensure requirements are understood and documented
• Facilitate daily stand up meetings on behalf of project manager, coordinate with client on a day-to-day basis for scope clarifications
• Solve day-to-day issues arising while running automation projects and provide timely resolutions.

Technical Skills:

Exposure to:

• BRD
• FRD
• Solution Document
• Requirement gathering
• Knowledge of RPA tools currently available in the market
• Working knowledge of RPA tools will be added advantage

Skills & Experience

• Excellent interpersonal & organizational skills
• Strong leadership and decision-making skills
• Excellent oral and written business communication
• Delivery-oriented, able to meet deadlines and expectations while juggling multiple and changing priorities
• Strategic orientation combined with operational strength / task orientation
• A consultative approach and ability to build long-term relationships.