Business analyst in CMMS systems

JLL; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Corrigo набирает бизнес-аналитика в команду услуг. Вы будете собирать требования, анализировать процессы, разрабатывать конфигурации и планы внедрения, тестировать решения и обучать бизнес-пользователей. Ваша задача — решать задачи клиентов и обеспечивать соответствие решений требованиям.

Требуется опыт анализа бизнес- процессов, владение инструментами для документирования и моделирования, а также готовность работать в динамичной среде и across департаменты для достижения целей клиентов.

Qualifications

• Наличие опыта проведения бизнес-анализа и составления требований.
• Опыт разработки и документирования бизнес и функций требования.
• Умение работать с кейсами использования и различными стейкхолдерами.

Responsibilities

• Элицитировать, анализировать и документировать требования к улучшению процессов и систем.
• Разрабатывать сквозные бизнес-процессы с контролями и метриками.
• Сотрудничать с техническими специалистами для реализации решений.
• Разрабатывать тестовые стратегии и планы, тестовые матрицы.
• Проводить обучение пользователей новым системам и процессам.
• Поддерживать пользователей и оценивать риски, предлагать решения.
• Участвовать в тестировании и обеспечивать качество данных.
• Контролировать соответствие решений бизнес- и функциональным требованиям.

Skills

Business analysis

Requirements gathering

Process mapping

Stakeholder communication

Test planning

Education

Bachelor's degree in Business Administration or Computer Science

Tools

MS Project

Visio

PowerPoint

MS Word

MS Excel

Job description

Описание

Corrigo is seeking a Business Analyst to join our Services team. This candidate, reporting to the Deployment Manager, will be responsible for utilizing their analytical skills throughout various phases of projects, including business requirement & process analysis, development of configuration and execution plan, configuration, testing, and implementation. The candidate will work to solve identified client/system issues, develop test cases and/or test strategies and maintain and create business requirements – for multiple projects. The Business Analyst will help perform an array of tasks required as requested by the Services Group.

Задачи

• Eliciting, analyzing and documenting requirements for improving, replacing or creating new processes and systems, working with various stakeholders to define and manage the scope and requirements of the business requests.
• Designing end-to-end, scalable business processes including controls and metrics to measure and manage process efficiency and effectiveness.
• Collaborating with and supporting technical staff in enhancing or developing new solutions.
• Preparing and executing test strategies, plans and matrices for new systems, processes or enhancements.
• Preparing and executing training of business users regarding new systems, processes or enhancements.
• Provide support to business users and systems management in addressing complex business issues, documenting business cases, assessing risks, presenting recommendations to business users and management, implementing solutions.
• Support/participate in testing to ensure accuracy, completeness and validity of exchanged data.
• Monitor projects to ensure client application solutions meet business and functional requirements.
• Collect, analyze, and interpret key consumer information in support of client-specific business objectives and desired outcomes.
• Define, implement and maintain best practices for enhancing data quality, consistency, usability, security and availability.
• Manage and identify change requests and analyze impact of changes to the project for delivery.
• Prepare and present consumer insights and recommendations to internal and external stakeholders.
• Leverage past learning and category/business knowledge in support of client business decision making.
• Identify & Communicate opportunities for Additional Services, Product Usage, or integrations.
• Other projects and responsibilities may be added at the manager’s discretion.

Требования

• Must have experience conducting business needs analysis sessions, workflow assessments, & creating business and functional requirements documents.
• Must have prior experience or knowledge of use case development.
• Proficient in MS Proj Plan, Visio, PPT, MS Word and Excel.
• Must have prior experience in an external customer/client facing environment.
• Team-oriented, very responsible, self-motivated, and focused on exceeding client expectations.
• Strong strategic analytical skills with an ability to carry through with delivering on implementation of the strategies.
• Ability to communicate effectively to all relevant stakeholders: from new client prospects, existing clients, internal managed staff to the internal Executive team and major shareholders.
• Ability to provide accurate analysis and assessment, while maintaining a sense of urgency to meet the needs of business changes.
• Knowledge of analysis techniques and tools including soliciting and documenting business and system processes.
• Must have proven ability to understand a complex technical environment.
• Experience conducting business assessments & analysis, and interpreting the results into custom multifaceted enterprise solutions.
• Ability to adapt to a fast-paced, continually-changing business and work environment while managing multiple priorities.
• Knowledge and ability to understand and negotiate complex risk.
• Ability to work across departments internally to solve any client issues that arise.
• Education: Bachelor’s degree (preferably in Business Administration or Computer Science).
• Experience: 3+ years of relevant software experience.
• Будет плюсом: Experience working with Corrigo/Maximo/CMMS systems is a PLUS

Условия

• Position includes some domestic travel.
• Work in clean, pleasant, and comfortable office setting.