Business Analyst (Billing/Payments)

InterQuest Group; Greater London; Hybrid; GBP 72,000; Full time

Job summary

A leading financial services company in Surrey is seeking two experienced Business Analysts to enhance billing processes. The role involves deep analysis, collaboration with stakeholders, and documentation. Ideal candidates will have experience in the insurance sector and strong communication skills.

Benefits

25 days holiday

PMI

Performance related bonus

Qualifications

• Experience in insurance/financial services with a focus on billing processes.
• Ability to manage features, epics, and stories in Atlassian products.

Responsibilities

• Develop understanding of Billing processes and customer experiences.
• Collaborate with Product Owner to define features and user stories.

Skills

SQL

Communication

Interpersonal Skills

Education

Lean/Six Sigma Certification

Tools

Atlassian Products

Job description

This range is provided by InterQuest Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from InterQuest Group

Business Analyst (Billing/Payments)

Hybrid (1 day pw/fortnight onsite)

Surrey

We are currently looking for two experienced Business Analyst's for an industry leading and ambitious financial services company based in Surrey. This role will have responsibility for both analysis and design on relevant Billing projects, whilst ensuring traceability of outcome through development, testing, training and business readiness elements of the project lifecycle.

The role:

• Develop deep understanding of Billing processes and associated business and customer experiences
• Use data-driven decision-making to analyse customer outcomes, broader MI, and complex business problems. Identify pain points and opportunities, prepare options, collaborate on solutions, and oversee them to resolution.
• Impact assessment of production incidents, analysis and coordination of solutions and remediation
• Support detailed design, documentation and build of the Billing processes and customer experience
• Collaborate with the Product Owner to define and create features and user stories, ensuring alignment with business requirements and customer needs

What we’d love you to bring:

• Experience gained in the insurance/financial services industry or in a regulated environment, with a focus on developing and enhancing billing processes or payments platforms/processes
• Experience in applying as-is and to-be analysis techniques to identify business problems and opportunities
• Ability to produce and manage features, epics and stories with acceptance criteria in Atlassian products, as well as other artefacts e.g., data mapping documentation.
• Experience facilitating workshops and meetings
• Experience in process analysis and improvement initiatives, certifications such as Lean/Six Sigma would also be advantageous
• SQL skills are preferred but not essential
• Skilled in managing relationships with key stakeholders at the mid-senior level.
• Ability to document the change ready for handover to Operational areas
• Experience conducting root cause analysis and taking ownership of solutions.
• Ability to identify and raise risks, issues and dependencies.
• Experience in the application of scrum agile practices.
• Sound knowledge of human-centred design tools and techniques
• Excellent communication skills both written and oral.
• Excellent interpersonal skills, able to deal and build relationships effectively at all levels

On top of the salary you will receive a wide range of benefits which include; 25 days holiday, PMI, a performance related bonus and a number of benefits to support your health and well being.

Please apply now for more information

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Finance, and Information Technology

• Industries

  Insurance and Financial Services

Referrals increase your chances of interviewing at InterQuest Group by 2x

Sign in to set job alerts for “Business Analyst” roles.

Godalming, England, United Kingdom 6 days ago

Woking, England, United Kingdom 1 day ago

Leatherhead, England, United Kingdom £71,500.00-£71,500.00 2 weeks ago

Business Analyst - Claims / Guidewire - 1-2 years FTC

Camberley, England, United Kingdom 4 days ago

Reigate, England, United Kingdom 6 days ago

Guildford, England, United Kingdom 19 hours ago

Camberley, England, United Kingdom 5 days ago

Thames Ditton, England, United Kingdom 3 days ago

Guildford, England, United Kingdom 1 day ago

Staines-Upon-Thames, England, United Kingdom 2 days ago

Guildford, England, United Kingdom 19 hours ago

Commercial Excellence Business Analyst EMEIA

Woking, England, United Kingdom 5 days ago

Staines-Upon-Thames, England, United Kingdom 1 week ago

Leatherhead, England, United Kingdom 1 day ago

Business Strategy & Architecture Associate

Frimley, England, United Kingdom 1 week ago

Sunbury-On-Thames, England, United Kingdom 1 month ago

Woking, England, United Kingdom 3 weeks ago

Farnham, England, United Kingdom 1 month ago

Surrey, England, United Kingdom 1 week ago

Woking, England, United Kingdom 2 weeks ago

Leatherhead, England, United Kingdom 1 week ago

Guildford, England, United Kingdom 6 days ago

Epsom, England, United Kingdom 4 weeks ago

Leatherhead, England, United Kingdom 1 day ago

Sunbury-On-Thames, England, United Kingdom 2 weeks ago

Forecasting, Planning & MI Analyst - Contact Centre

Woking, England, United Kingdom 1 week ago

Woking, England, United Kingdom 1 week ago

Surrey, England, United Kingdom 1 month ago

Woking, England, United Kingdom 2 weeks ago

Weybridge, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.