Business Analyst Apprentice - 42-month fixed term contract

Amazon Inc.; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Amazon UK Services Ltd. is offering a Business Analyst Apprentice position on a 42‑month fixed‑term contract.

The role focuses on aligning business objectives with technology solutions, analysing data, documenting processes and gathering requirements to support decisions that impact millions of customers. You will learn business analysis techniques, engage stakeholders, and develop skills in reporting, documentation, and presenting findings.

Qualifications

• Must be 18+ by start date and eligible to work in England.
• Right to live and work in England for the duration of the apprenticeship.
• Have lived in the UK or EEA for the last 3 years prior to start date.
• Not be enrolled on a UK government funded course ending August 2027 or later.
• Willing to travel for external/mandatory training as part of the apprenticeship.
• GCSEs at grade 4-9 (A-C) including Maths and English, plus one of: A-Levels (ABB) or IB (34 points) or equivalent, or BTEC/Diploma, or Access HE.

Responsibilities

• Collaborating with various stakeholders to understand and document business requirements.
• Analysing data and processes to identify areas for improvement.
• Assisting in the development and implementation of solutions to enhance business performance.
• Creating detailed reports and documentation to communicate your findings and recommendations.
• Participating in project meetings and contributing to the successful execution of business projects.
• Keeping abreast of industry trends and best practice in business analysis.

Skills

Analytical skills

Requirements gathering

Documentation

Stakeholder engagement

Communication

Education

GCSEs & A-Levels

Job description

Business Analyst Apprentice - 42-month fixed term contract

Job ID: 10598567 | Amazon UK Services Ltd.

Are you passionate about solving problems and uncovering the insights that drive smarter decisions? Do you thrive on investigating how things work and finding better ways to do them? If so, we have an exciting opportunity for you to join Amazon as a Business Analyst Apprentice.

In this role, you'll play a pivotal part in aligning business objectives with technology solutions, working alongside seasoned professionals to turn complex information into insight that shapes real decisions. You'll dive deep into the world of business analysis, mastering the techniques and tools to analyse data, document processes, and gather the requirements that keep experiences running for millions of customers. The problems you solve will help drive improvement across the business.

Throughout your apprenticeship you'll learn to analyse business processes, systems and data, engage effectively with diverse stakeholders, and interpret intricate data to extract valuable insights. You'll develop a keen understanding of requirements gathering, documentation and reporting, and the problem‑solving approaches that help identify and address challenges within an organisation.

But it's not just about technical skills - you'll also hone your communication, critical thinking and collaboration abilities, enabling you to work effectively with cross‑functional teams and present your findings to stakeholders.

A day in the life can involve:

• Collaborating with various stakeholders to understand and document business requirements
• Analysing data and processes to identify areas for improvement
• Assisting in the development and implementation of solutions to enhance business performance
• Creating detailed reports and documentation to communicate your findings and recommendations
• Participating in project meetings and contributing to the successful execution of business projects
• Keeping abreast of industry trends and best practice in business analysis

Our teams work at the intersection of people, process and technology, partnering with customers, business users, suppliers, product owners, software developers, testers and senior leaders. We move fast, fail fast, and fix faster - so you'll be encouraged to bring your ideas, test them, and learn as you go. We foster a culture of continuous learning, knowledge-sharing, and mentorship, ensuring that you have the support and resources to grow and excel in your career.

We welcome individuals from all backgrounds who enjoy problem‑solving and critical thinking, as you'll investigate complex business challenges and find innovative solutions to improve them. You'll need a meticulous, detail‑oriented approach to your work, and the ability to work effectively with cross‑functional teams to communicate your findings to a variety of stakeholders. You'll be a curious person with a passion for staying up to date with the latest tools and best practice in business analysis, as well as a flexible attitude and the ability to perform under pressure while prioritising tasks.

Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship, you'll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first‑class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you're a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.

You’ll gain a vast range of useful experiences and skills while working towards the BSc (Hons) Digital and Technology Solutions (Business Analysis pathway). As a working student, your focus is to complete your studies in your 20% off‑the‑job time by learning and developing the skills, knowledge, and behaviours to work towards successful graduation. You’ll be set objectives and goals by your training provider and manager to support your studies.

You’ll build your skills over a 42‑month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual‑based training to cover knowledge, on‑the‑job training at your Amazon base location, online learning, as well as mentoring from our experienced team members.

We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee‑led affinity groups – including communities for women in tech, LGBTQ+ employees, and underrepresented minorities – foster a culture of inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We're committed to building a workforce that reflects the customers and communities we serve.

We’re continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Your career isn't a straight path – it's a journey you build as you go. A universe of opportunity awaits, and your next adventure starts here.

Basic Qualifications

• To qualify for this programme, you must:
• Be 18 years or over before the start date (September 2027)
• Have the right to live and work in England at the point of enrolment (June 2027). If you are on a visa, this must enable you to legally work and reside in England for the entire duration of the programme from enrolment.
• Have lived in the UK or in the European Economic Area (EEA) for the last 3 years prior to the start date
• Not be registered to study on a UK government funded course ending August 2027 or later
• Be prepared to travel for external/mandatory training as part of the apprenticeship
• Hold 5 GCSEs at grade 4-9 (A-C) or above (or equivalent) including Maths and English. As well as ONE of the following: A-Levels (Grades ABB at A-Level, or International Baccalaureate (IB), or 34 points overall, including 6,6,5 from three Higher Level subjects. Alternatively, 32 points overall including 6,5,5 from three Higher Level subjects including Mathematics or Computer Science.), BTEC (BTEC Computing D*DD (extended diploma), or BTEC Information Technology D*DD (extended diploma), or BTEC Business D*DD (extended diploma)), T-Level (T Level in Digital Business Services(Distinction), T Level in Digital Production, Design and Development (Distinction) , T Level in Digital Support Services (Distinction) or Access HE (Access to Higher Education Diploma in Computing. The minimum academic requirement is to achieve 60 credits overall, with 45 credits at Level 3, of which 30 credits must be at Distinction and 15 credits at Merit or higher. Applications are considered on a case by case basis. Due to the high volume of applications, we do not make offers of study purely on the basis of meeting grade requirements. GCSE Mathematics at grade B/5 is required in addition to the Access qualification.
• Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/
• Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
• PLEASE NOTE: This position is a 42 month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.
• This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation

Preferred Qualifications

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