Business Analyst

Higher Ed Partners; St Albans; Presencial; GBP 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary package dependent on experience

25 days’ annual leave + bank holidays

HEP benefits and rewards

Inclusive, collaborative environment

Descripción de la vacante

Higher Ed Partners is seeking an experienced Business Analyst to join during a period of growth and transformation.

You will bridge Business Analysis, Product Ownership, Agile delivery, UAT and Continuous Improvement, shaping how change is delivered across our systems and teams.

In this role you will work with stakeholders at all levels, lead workshops, document requirements and facilitate UAT to ensure business readiness.

Formación

• Experience writing requirements, user stories and acceptance criteria.
• Strong analytical, problem-solving and stakeholder management skills.
• Experience facilitating workshops and supporting UAT.
• Experience in Agile environments (Scrum/Kanban) and product-led delivery.

Responsabilidades

• Understand business challenges and objectives.
• Lead discovery sessions and stakeholder workshops.
• Translate needs into requirements, user stories, acceptance criteria and maps.
• Plan and coordinate UAT and business readiness.
• Collaborate with delivery teams across planning, sprints and releases.
• Champion Agile ways of working and continuous improvement.

Conocimientos

Business Analysis

Agile

Stakeholder management

UAT

Product Ownership

Process improvement

UX mapping

Facilitation

Data flows

Herramientas

XML

JSON

CSV

Descripción del empleo

We’re looking for an experienced Business Analyst to join HEP at an exciting time of growth, change and transformation.

This is not a traditional requirements-gathering role.

You’ll bring together Business Analysis, Product Ownership, Agile delivery, UAT and Continuous Improvement, giving you variety, influence and the opportunity to shape how we deliver change.

What you’ll do

• Understand business challenges, opportunities and objectives.
• Experience working with technical teams to analyse and document system integrations, including data flows, message formats (e.g. XML, JSON, CSV), field mappings.
• Lead discovery sessions and stakeholder workshops.
• Translate business needs into requirements, user stories, acceptance criteria and process maps.
• Support business cases, impact assessments and cost-benefit analysis.
• Identify opportunities to improve processes and ways of working.
• Support Product Ownership and prioritise backlogs based on value, risk and strategic priorities.
• Work with delivery teams across planning, sprints, releases and implementation.
• Champion Agile ways of working and continuous improvement.
• Plan and coordinate User Acceptance Testing (UAT) and business readiness.
• Build strong relationships across business and technology teams, influencing priorities and driving agreement.

What we’re looking for

You’ll be an experienced Business Analyst who is curious, commercially aware and confident working with stakeholders at all levels.

• Strong Business Analysis experience within an Agile environment.
• Experience with Agile, Scrum, Kanban or product-led delivery.
• Strong experience writing requirements, user stories and acceptance criteria.
• Excellent analytical, problem-solving and stakeholder management skills.
• Experience facilitating workshops and supporting UAT.
• Experience with business cases, cost-benefit analysis or transformation initiatives.

Experience in Product Ownership, process improvement, UX/customer journey mapping, technology partnerships, Higher Education or EdTech would be advantageous.

Why HEP?

This is an opportunity to do more than analyse problems — you’ll help shape what happens next.

You’ll work across a varied portfolio of initiatives, influence how we prioritise and deliver change, and see your work translated into real outcomes.

If you enjoy connecting the dots, challenging the status quo and finding better ways of doing things, we’d love to hear from you.

What we offer

£60,000–£70,000 per annum, depending on experience

25 days’ annual leave + bank holidays

Additional HEP benefits and rewards

A supportive, collaborative and inclusive working environment

HEP is a diverse and inclusive employer. We’re committed to creating a workplace where everyone feels welcome, respected and able to be themselves, with differences valued and celebrated.