Business Analyst

Opus Technology Limited; Pulborough; Hybrid; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Private Healthcare

Pension

Life Insurance

Dreamball draw

Training & Development

Company events

Volunteering days

Refer a friend bonus

25 days holiday

Breakfast in office

Job summary

Opus Technology Limited is seeking a Business Analyst to uncover opportunities across process improvement, data-enabled decision making, and strategic enablement. You will work with stakeholders to discover requirements, map processes and diagnose issues in fast-moving environments.

This hybrid role offers exposure to transformation programmes, ROI assessments, and the chance to turn opportunities into measurable outcomes.

Qualifications

• Experience gathering business requirements.
• Ability to map current and future processes.
• Experience diagnosing operational challenges.
• Ability to build and present business cases.

Responsibilities

• Identify opportunities to improve processes and outcomes.
• Facilitate discovery workshops and stakeholder sessions.
• Diagnose operational challenges and root causes.
• Maintain a pipeline of improvement opportunities.
• Gather and analyse business requirements.
• Produce process maps and workflow analyses.
• Assess impacts, dependencies and risks.
• Support evidence-based decision making and ROI assessments.
• Develop business cases and define success criteria.
• Prioritise opportunities based on value and alignment.
• Support transformation programmes and roadmaps.

Skills

Stakeholder engagement

Requirements analysis

Process mapping

Root cause analysis

Data analysis

Continuous improvement

Job description

Opportunity Discovery

• Identify opportunities to improve processes, systems, customer outcomes and business performance
• Facilitate discovery workshops and stakeholder engagement sessions
• Diagnose operational challenges and identify root causes
• Maintain a pipeline of improvement opportunities

Business Analysis

• Gather and analyse business requirements
• Produce process maps and workflow analysis
• Assess impacts, dependencies and risks
• Support evidence-based decision making

Process Improvement

• Analyse end-to-end business processes
• Identify inefficiencies, rework and manual effort
• Recommend practical improvements
• Support continuous improvement initiatives

Benefits & Business Cases

• Develop business cases supporting investment decisions
• Define measurable benefits and success criteria
• Support ROI assessments
• Help prioritise opportunities based on value and strategic alignment

Strategic Enablement

• Support business transformation initiatives
• Contribute to roadmap development activities
• Assist capability maturity and improvement programmes
• Support continuous improvement across the organisation

Data, AI & Modern Technology Focus

• You will be comfortable exploring how:
• Data can support better decisions
• Reporting and insight can improve performance
• Automation can reduce manual effort
• AI can enhance productivity and effectiveness
• Instead, you will help identify where technology can create value and work with specialist internal and external delivery teams to turn opportunities into outcomes. You are naturally curious, enjoy understanding how organisations really work and thrive in fast-moving environments, solving business challenges and delivering measurable results., Business Analysis

Process Improvement

Continuous Improvement

Business Change

Operational Excellence

Digital Transformation

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as "World class" by the Best Companies to work for awards.

• Scale-up organisations
• Technology services businesses
• Managed service providers
• Telecoms organisations

Your Exclusive Benefits

• A comprehensive Private Healthcare and Cash Plan
• Pension and life insurance
• Entry to the £3,000 quarterly Dreamball draw
• Personalised training and development pathways
• Regular fully funded companywide events
• Monthly 'outstanding performer' accolades
• Enriching paid volunteering days
• A rewarding Refer a friend scheme (£1,000)
• The flexibility to adjust your holiday allowance (25 days pa)
• Complimentary daily breakfasts in the office

Where your values align with ours

• Work together to win together
• Be brave and think differently
• Own it and never give up
• Strive to be the best
• Stay curious and keep learning

Meet Opus

Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.

Hybrid working - 2-3 days a week in the Reigate office Salary £60-£70k DOE #J-18808-Ljbffr