Business Analyst

Boots; Nottingham; Presencial; GBP 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Boots Retirement Savings Plan (Up to 6

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

24/7 counselling via TELUS Health

Descripción de la vacante

Boots is seeking a seasoned Business Analyst in Nottingham to bridge business and IT, translating complex supply chain needs into clear documentation and acceptance criteria. You will run workshops, map current and future processes, and ensure alignment with AI-driven forecasting and replenishment tools.

Experience across Agile and Waterfall, plus BA tooling like JIRA and Confluence, is highly valued. You will play a pivotal role in delivering clear, measurable process improvements while

Formación

• Extensive experience eliciting business requirements and translating into clear specs.
• Proven ability to map as-is to to-be processes and identify bottlenecks.
• Experience supporting QA and UAT activities in project delivery.
• Understanding of supply chain systems in retail environments is a plus.

Responsabilidades

• Engaging with business stakeholders across supply chain and the wider business to capture clear requirements and translate these into structured documentation such as user stories, use cases and acceptance criteria.
• Facilitate workshops, interviews, and discovery sessions to identify pain points, business requirements and opportunities.
• Mapping existing "as-is" to improve bottlenecks and opportunities for improvements.
• Designing optimised "to-be" processes to enhance efficiency.
• Working closely with technical teams to ensure process designs integrate effectively with other supply chain systems such as our forecasting & replenishment AI-driven solution.
• Using modelling techniques to visualise and communicate processes to technical and non-technical stakeholders.
• Act as the bridge between the business and technology teams to ensure shared understanding and smooth delivery.
• Communicate complex ideas in a clear and accessible way, tailoring messages to different audiences including senior leaders, on-the-ground staff and technical specialists.
• A natural curiosity and drive to really want to understand the business process to which the solution is to be applied.
• Can get to the real nub of the issue, beyond how people first describe the problem.
• Comfortable to challenge the perceived wisdom and request evidence (facts and data) to support what they are being told.
• Evidence of over five years of experience of using industry best practise BA tools and techniques.
• A good all-round appreciation of how IT is leveraged in successful UK Retail companies.

Conocimientos

Requirements gathering

Stakeholder management

Process mapping

Bridge business and IT

Agile & Waterfall

UAT participation

JIRA

Confluence

BPMN

Herramientas

JIRA

Confluence

BPMN

Descripción del empleo

• Engaging with business stakeholders across supply chain and the wider business to capture clear requirements and translate these into structured documentation such as user stories, use cases and acceptance criteria.
• Facilitate workshops, interviews, and discovery sessions to identify pain points, business requirements and opportunities.
• Mapping existing "as-is" to improve bottlenecks and opportunities for improvements.
• Designing optimised "to-be" processes to enhance efficiency.
• Working closely with technical teams to ensure process designs integrate effectively with other supply chain systems such as our forecasting & replenishment AI-driven solution.
• Using modelling techniques to visualise and communicate processes to technical and non-technical stakeholders.
• Act as the bridge between the business and technology teams to ensure shared understanding and smooth delivery.
• Communicate complex ideas in a clear and accessible way, tailoring messages to different audiences including senior leaders, on-the-ground staff and technical specialists.
• A natural curiosity and drive to really want to understand the business process to which the solution is to be applied.
• Can get to the real nub of the issue, beyond how people first describe the problem.
• Comfortable to challenge the perceived wisdom and request evidence (facts and data) to support what they are being told.
• A track record of bringing clarity of thought to complex and potentially initially vague situations.
• Good ability to grow professional work relationships with a variety of stakeholders.
• Evidence of over five years of experience of using industry best practise BA tools and techniques.
• A good all-round appreciation of how IT is leveraged in successful UK Retail companies.

It would be great if you also have:

• An understanding of supply chain systems in the retail environment.
• Experience in leading the pre-delivery requirements stage of a project that is subsequently delivered by a third-party software house.
• Experience working within Agile and Waterfall environments, understanding how the BA role differs across methodologies.
• Familiarity with tools such as JIRA, Confluence, BPMN.
• Experience supporting QA activities, including reviewing test cases and participating in UAT.

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

• Boots Retirement Savings Plan (Up to 6%)
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.