We have an exciting opportunity for a Business Analyst to join our ITTeam in Northampton.
The Business Analyst role is pivotal in driving innovation, improving operational efficiency, and supporting the successful delivery of digital transformation initiatives across the firm. Working closely with cross-functional teams the role will analyse business needs and champion user-centric solutions that enhance legal service delivery.
Duties and Responsibilities
Support the Innovation Manager with the implementation of the firm's AI and Innovation Strategy
- Business Analyst:
- Support change management activities including training, communications, and user engagement
- Maintain project documentation including timelines, action logs, and status reports
- Supporting the Innovation Manager, ensure that project deadlines are adhered to.
- Collaborate with stakeholders to gather, document, and validate business requirements
- Analysing current business processes to identify inefficiencies and designing improved processes.
- Translate business needs into functional specifications for technical teams and vendors
- Support solution design, testing, and implementation phases
- Evaluate project outcomes and contribute to continuous improvement efforts
- Support the implementation of new digital solutions, such as AI and cloud computing to improve business processes.
- Proactively maintain and enhance professional knowledge and skills, staying abreast of industry trends, emerging technologies and best practises relevant to the role.
Technical Competencies
- Strong understanding of digital transformation, user adoption, and change‑management principles
- Familiarity with platforms such as Microsoft 365 (including Copilot), NetDocuments, IntApp, Aderant, or similar tools
- Excellent communication, stakeholder‑management, and facilitation skills
- Ability to manage multiple priorities in a fast‑paced, collaborative environment
- Strong understanding of automation, workflow optimisation, and process‑reengineering
- Understanding of AI technologies used in legal environments
- Product‑focused and problem‑solving mindset with the ability to work independently
- Business Analyst experience in digital, technology, or client‑facing settings
Qualification – Education
- Proven experience in project coordination and business analysis, ideally within professional services or legal sector
- Degree or equivalent experience in business, law, technology, or innovation
- Familiarity with project management (e.g., PRINCE2, Agile, Waterfall) and business analysis methodologies.
About Us
At Howes Percival, we are driven by a commitment to our clients and a passion for achieving their goals. With a rich heritage spanning over 200 years, we have evolved into a leading law firm with a reputation for delivering exceptional results across a wide range of practice areas. Our team comprises highly skilled lawyers who combine deep industry knowledge with innovative thinking to provide strategic advice and tailored solutions to our diverse client base.
As an employer, we value talent, diversity, and collaboration. We foster a supportive and inclusive culture where every team member is empowered to thrive and make a meaningful impact. Joining Howes Percival means being part of a dynamic growing and forward-thinking firm dedicated to excellence in legal practice and client service.
Below are some other reasons that help us in our mission to be a place where people want to work and enjoy working:
- We achieved a three-star ‘World Class’ accreditation in the top 75 "Best Companies" (formerly The Sunday Times Best Companies Awards) and ranked 5 th in the top 75 "UK's Best Large Companies to Work For" category for 2025.
- We have been ranked #1 Best Law Firm to work for in the UK by Best Companies for 2025 and #1 company in the East Midlands region.
- We have been accredited with "Investors in People" since 1996 and were shortlisted for Employer of the Year in 2023.
- Our lawyers come from a variety of backgrounds, many from larger and City firms, some from in-house – we all share the same Howes Percival DNA and all of this rich experience is there for you to learn from.
- We offer a wide range of benefits for all our valued employees including (but not limited to); Perks at Work discounts, profit share scheme and discretionary bonus, 25 days holiday entitlement, one paid ‘charity day’ per year, comprehensive private medical cover, plus a well being calendar with a wide range of regular events.