Business Analyst

Pinsent Masons; Manchester; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Pinsent Masons is recruiting a Business Analyst to join the Digital Delivery & Change team across London, Birmingham or Manchester. The role focuses on delivering enterprise-wide change programmes, combining technology design with business process improvement in a hybrid working model (3 days in-office, 2 from home).

You will define business needs, identify solutions, and manage impacts and risks to deliver successful change across projects, with opportunities to influence and shape technology

Qualifications

• Proven experience as a business analyst within programme/project delivery.
• Experience with modelling using appropriate tools and standards.
• Proven track record following BA best practices and processes.
• Understanding of product management principles to align with roadmaps.
• Ability to build rapport with stakeholders at all levels and influence outcomes.
• Expert in workshop facilitation and customer engagement across locations.
• Familiarity with core legal systems (e.g., iManage, Aderant) is a plus.
• Demonstrates an AI-first mindset to drive transformation initiatives.
• Willingness to learn and apply new technologies for strategic impact.

Skills

Business analysis

Modelling

BA best practices

Product management basics

Stakeholder management

Workshop facilitation

Legal systems knowledge

AI first mindset

Learning new technologies

Job description

Role Overview

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

Job Description

Business Analyst

London, Birmingham or Manchester

Role Overview

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

We are recruiting a Business Analyst to join our Digital Delivery & Change team, who are responsible for delivery of enterprise-wide programmes and projects, mostly sponsored by the Business Operations and Finance functions.

This role is responsible for introducing and managing business change by defining the business needs and identifying solutions, impacts, problems and risks to deliver change successfully on a broad range of change programmes and projects, including business transformation, process improvement and technology design/implementation.

This role can be based out of any of our London, Birmingham or Manchester offices, we operate a 3 days from the office 2 days form home hybrid model and our standard working hours are 9.30am-5.30pm, however as an inclusive employer, we are willing to consider any flexible working requests.

Candidate Overview

• Proven experience working as a business analyst within a programme and project delivery environment, on a mix of technology and business change projects across the full project lifecycle - ideally in a legal or professional services setting.
• Experienced in modelling including the use of appropriate modelling tools, techniques, and standards.
• Proven experience of following business analysis best practices, policies, procedures, and processes with the ability to adapt them as appropriate to meet the specific needs of the change programme or project.
• Understanding of product management principles and product ownership techniques to support the creation of themes, epics, features and user stories aligned to business plans and strategic technology roadmap.
• An ability to build rapport and strong working relationships with business stakeholders at all levels; confident approach, the ability to challenge and influence the status quo when required and effectively manage business expectations.
• Expert in workshop facilitation and customer engagement techniques across multiple locations with the ability to influence, negotiate and gain consensus where conflicting viewpoints may exist.
• Understanding of core legal systems, e.g. iManage Work, Aderant Practice Management System and Interaction CRM is preferred but not essential.
• Drive business improvement with an ‘AI first’ mindset and support the team in doing the same.
• Ability to learn, understand and apply new technologies as appropriate, having an AI first mindset, to build a working understanding of technology strategy and digital transformation approach; and the ability to articulate technology concepts using non-technical language.

Our strength lies in our differences.

We are a top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.