Business Analyst

DWF Law LLP; Leeds; On-site; GBP 45,000 - 60,000; Full time

Job summary

DWF is seeking a Business Analyst to join our expanding team. The role focuses on delivering technology and business change projects that improve processes and client experience, working with senior stakeholders and technology teams. The position is predominantly remote with occasional travel to London or Leeds for client meetings.

You will gather and document requirements, map processes, run workshops, and support governance and successful implementation of system changes across the firm.

Qualifications

• End-to-end technology, business change and implementation project delivery.
• Business analysis including requirements gathering and process mapping.
• Experience engaging with stakeholders at all levels to define requirements.
• Ability to manage multiple concurrent projects in a fast-paced environment.
• Understanding of software development lifecycles and technology-enabled change.
• Excellent communication, facilitation and stakeholder management skills.

Responsibilities

• Define and deliver technology and business change projects across the firm.
• Work with departments to understand requirements, analyze processes and identify improvements.
• Gather and document requirements, facilitate workshops, support project delivery and manage change impacts.
• Act as the link between business and technical teams to ensure governance and measurable outcomes.

Skills

Stakeholder engagement

Requirements gathering

Process mapping

Business process improvement

Multiple projects management

Software development lifecycle

Communication

Facilitation

Stakeholder management

Agile & Waterfall

Tools

Microsoft Office

SharePoint

Microsoft Teams

Job description

Why join us?

This is your opportunity to join a growing legal business at a time of significant technology and operational change. As a Business Analyst, you will play a key role in delivering strategic projects that enhance the firm's systems, processes and client experience. Working closely with senior stakeholders, legal teams and technology specialists, you will help drive to improve efficiency, support business growth and ensure the firm continues to deliver an notable service to its clients.

This role will be predominately remote with occasional travel to the London or Leeds offices for client meetings and engagements.

Responsibilities

Reporting to the Business Analyst Lead and working closely with Project Managers, technology teams and business stakeholders, you will be responsible for defining and delivering high-quality technology and business change projects across the firm. You will work with departments to understand business requirements, analyse existing processes, identify opportunities for improvement and ensure solutions align with both operational needs and wider business objectives.

This is a role requiring considerable stakeholder engagement skills and the ability to manage multiple workstreams simultaneously. You will be responsible for gathering and documenting requirements, facilitating workshops, supporting project delivery, managing change impacts and ensuring successful implementation of technology and process improvements. Acting as the link between business and technical teams, you will help ensure projects are delivered effectively, with clear governance, communication and measurable outcomes.

What will help you succeed in this role?

Essential

• Proven experience delivering complex end-to-end technology, business change and implementation projects.
• Business analysis experience, including requirements gathering, process mapping, gap analysis and business process improvement.
• Experience engaging with stakeholders at all levels to define business requirements and deliver effective solutions.
• Ability to manage multiple concurrent projects and priorities within a fast-paced professional environment.
• Understanding of software development lifecycles, systems implementations and technology-enabled change.
• Excellent communication, facilitation, organisational and stakeholder management skills.

Desirable

• Experience working within a legal, professional services or regulated environment.
• Knowledge of project management methodologies and frameworks, including Agile and Waterfall.
• Experience supporting PMO governance, project reporting and portfolio management activities.
• Knowledge of business analysis tools and techniques, including document analysis, structured questioning, process modelling and mind mapping.
• Proficiency in Microsoft Office, SharePoint and Microsoft Teams.
• Experience leading stakeholder engagement and supporting adoption of new systems and processes.

What we offer?

• We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
• We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all.
• We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.

About us

DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

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