Business Analyst

Foster + Partners; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Personal travel insurance

Wellbeing support

Job summary

Foster + Partners is seeking a Business Analyst in London to join the Technology department. You will partner with stakeholders to identify opportunities for improvement, delivering practical, human-centred solutions and driving digital adoption across the organisation.

The role involves shaping processes through As-Is/To-Be analyses, leading change from discovery to implementation, and working with Microsoft Dynamics 365, Azure, and the Power Platform to develop low-code solutions.

Qualifications

• Experience identifying business challenges and translating them into effective solutions.
• Strong stakeholder management and communication skills, with the ability to build trusted relationships.
• A consultative approach to problem-solving, with experience identifying opportunities, evaluating solution options and supporting implementation.
• Experience creating and improving business processes through As-Is and To-Be analysis, while balancing business objectives, user experience and technical constraints.
• Experience working within enterprise systems, with exposure to platforms such as Microsoft Dynamics 365, Salesforce, Oracle, SAP or similar business applications.
• Knowledge of IT Service Management (ITSM) principles and experience working with platforms such as ServiceNow, Freshservice or equivalent service management tools.
• Familiarity with Microsoft technologies, particularly the Power Platform (Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio), Dynamics 365, Microsoft 365 and Azure.

Responsibilities

• Shape and improve business processes that make a real impact across the organisation through business analysis, process improvement, automation and change initiatives.
• Work closely with stakeholders at all levels, balancing business requirements, user needs and technical constraints to deliver practical, human-centred solutions.
• Lead business change from discovery through to implementation, helping teams identify challenges, evaluate options and adopt new ways of working.
• Gain exposure to a broad Microsoft technology stack, including Dynamics 365, Azure, Microsoft 365 and the Power Platform.
• Develop and implement low-code solutions using tools such as Power Apps, Power Automate, Power BI and Copilot Studio.

Skills

Stakeholder management

Communication

Problem-solving

Requirements gathering

Business process optimization

Tools

Microsoft Dynamics 365

Salesforce

Oracle

SAP

ServiceNow

Freshservice

Power Platform

Job description

Business Analyst

Department: Technology

Employment Type: Permanent - Full Time

Location: London

Reporting To: Conor Parrish

Description

As a Business Analyst at Foster + Partners, you will play a key role in improving the way our people, processes, and technologies work together. Working across a diverse and creative global business, you will partner with stakeholders to identify opportunities for improvement, deliver impactful solutions, and drive digital adoption. This is an exciting opportunity for someone who enjoys solving complex problems, working with technology, and helping teams achieve better outcomes through continuous improvement.

This role is ideal if you want to:

• Shape and improve business processes that make a real impact across the organisation through business analysis, process improvement, automation and change initiatives.
• Work closely with stakeholders at all levels, balancing business requirements, user needs and technical constraints to deliver practical, human-centred solutions.
• Lead business change from discovery through to implementation, helping teams identify challenges, evaluate options and adopt new ways of working.
• Gain exposure to a broad Microsoft technology stack, including Dynamics 365, Azure, Microsoft 365 and the Power Platform.
• Develop and implement low-code solutions using tools such as Power Apps, Power Automate, Power BI and Copilot Studio.

What you will bring to the team:

• Experience identifying business challenges and translating them into effective solutions.
• Strong stakeholder management and communication skills, with the ability to build trusted relationships.
• A consultative approach to problem-solving, with experience identifying opportunities, evaluating solution options and supporting implementation.
• Experience creating and improving business processes through As-Is and To-Be analysis, while balancing business objectives, user experience and technical constraints.
• Experience working within enterprise systems, with exposure to platforms such as Microsoft Dynamics 365, Salesforce, Oracle, SAP or similar business applications.
• Knowledge of IT Service Management (ITSM) principles and experience working with platforms such as ServiceNow, Freshservice or equivalent service management tools.
• Familiarity with Microsoft technologies, particularly the Power Platform (Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio), Dynamics 365, Microsoft 365 and Azure.

What we offer:

We offer a benefits package designed to help you thrive professionally and personally. This includes: private medical insurance for you and your family; life assurance; personal travel insurance; access to a range of wellbeing support, comprising virtual GP services, mental health support and lifestyle coaching; as well as discount programmes for various retailers. On our London campus, we have subsidised catering facilities and host regular social events, and sports activities, for everyone to enjoy.

To support you in building a meaningful career, the practice offers opportunities to develop both your technical and non-technical skills through continuous learning, professional development support, and knowledge sharing and insights from experienced colleagues.

If our designs spark your curiosity and you would like to contribute to solving complex challenges with local and global impact, we invite you to join our team. You’ll be challenged and inspired, collaborating on extraordinary projects in an environment designed to cultivate excellence.