Business Analyst

The Third Space; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Job summary

The Third Space is a luxury wellness brand seeking a proactive Business Analyst to streamline operations and elevate member experiences across our bespoke digital platforms.

You will analyse workflows, map processes, and prototype AI-driven automation using Power Apps and Power Automate, aligning changes with our membership system and mobile app.

Join a luxury wellness brand redefining fitness with cutting-edge digital journeys and world-class member services.

Qualifications

• Experience in business analysis and process mapping.
• Familiarity with low-code/no-code platforms.
• Ability to translate system capabilities into actionable change.
• Strong stakeholder engagement and commercial awareness.
• Experience from Leisure, Retail, Hospitality, or Private Members club.

Responsibilities

• Analyse and improve workflows across departments using AI and automation.
• Scope and support high-impact digital change initiatives.
• Prototype solutions using Power Automate and Power Apps.
• Align improvements with our membership system and mobile app.

Skills

Business analysis

Process mapping

Stakeholder engagement

Commercial awareness

Tools

Power Apps

Power Automate

Low-code platforms

Job description

Example Projects:

• AI-powered inventory forecasting for our luxury clubs
• Automating member onboarding journeys
• Executive reporting automation for leadership teams
• Optimising finance and HR workflows with low-code tools

Experience in business analysis and process mapping

• Familiarity with low-code/no-code platforms
• Ability to translate system capabilities into actionable change
• Strong stakeholder engagement and commercial awareness
• Experience from a similar industry- Leisure, Retail, Hospitality, or Private Members club

At Third Space, we redefine luxury wellness. From world-class fitness experiences to cutting-edge digital journeys, we're constantly innovating to deliver excellence to our members.

We're looking for a Business Analyst who's passionate about AI, automation, and low-code platforms like Power Apps-someone who can help us streamline operations and elevate member experiences across our bespoke digital platforms.

Why Third Space?

We're not just a fitness brand-we're a luxury lifestyle destination. This role sits at the heart of our transformation journey, helping shape how our teams work and how our members engage with us.

Your Impact:

• Analyse and improve workflows across departments using AI and automation
• Scope and support high-impact digital change initiatives
• Prototype solutions using Power Automate and Power Apps
• Align improvements with our membership system and mobile app