Business Analyst

Arriva Group; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Business Analyst for a 12-month FTC. This role involves supporting the Commercial Delivery team by enhancing forecasting and data analysis capabilities. You will help develop and report on revenue budgets and performance, providing insights that drive strategic decisions. This position offers the chance to work in a collaborative environment, tackling complex challenges and contributing to the success of the CrossCountry rail network. If you are passionate about data and its impact on business, this opportunity is perfect for you.

Qualifications

• Degree level education in a numeric or business management-related subject.
• Strong analytical background with advanced Microsoft Excel skills.

Responsibilities

• Support the Commercial Department with proactive forecasting and data analysis.
• Assist in creating and reporting KPIs for revenue and journey management.

Skills

Analytical Skills

Communication

Microsoft Excel

Revenue Management

Forecasting Models

Database Knowledge

Strategic Planning

Education

Degree in Numeric or Business Management

Tools

Microsoft Office

Job description

time left to apply End Date: January 10, 2025 (15 days left to apply)

job requisition id JR029450

Business Analyst 12-Month FTC

CrossCountry operates more of the country's Rail Network than any other train company, including Cardiff, Newcastle, Leeds, Sheffield, Manchester, Nottingham, Bristol, Southampton, and Edinburgh.

Owned by Arriva, CrossCountry is the most extensive rail network in Britain, playing a vital role in connecting tens of thousands of people to work, leisure, and education every day. The one Arriva rail purpose is to connect people to opportunities by providing a reliable and friendly train service. So, there is no better time to join us!

We are looking to recruit a Business Analyst on a 12-Month FTC, to assist the Senior Forecasting and Business Analysis Manager with the development and reporting of the CrossCountry revenue budget and performance for the short-, medium-, and long-term business plans using the CrossCountry revenue and crowding models and revenue management systems.

The successful candidate will join our Commercial Delivery team, responsible for pricing, retail, ancillary revenue, revenue management, business analysis, and forecasting.

Principal Responsibilities:

1. Support the Commercial Department in moving to a more proactive approach to forecasting and data analysis.
2. Assist with the creation and reporting of a detailed set of Key Performance Indicators (KPIs) for daily, weekly, 4-weekly, quarterly, and annual management and measurement of revenue and journeys.
3. Propose actions to mitigate risks and capitalize on opportunities as a result of ongoing analysis and reporting.
4. Develop and maintain expert knowledge of the business through each of the CrossCountry routes and markets, including regular competitor analysis.
5. Assist the Senior Forecasting and Business Analysis Manager in developing a thorough understanding of each route's specifics, such as service type, capacity utilization, fare mix, customer profile, and competitor environment.
6. Assist with the development of business initiatives to ensure product, marketing, and demand forecasts meet these opportunities.
7. Work with the Revenue Management team to identify areas where revenue growth could be constrained and help produce business cases to justify investment to achieve objectives.
8. Provide revenue analysis to support initiatives that will help achieve and exceed the CrossCountry business plan.

Experience, Knowledge, Qualifications & Training

The Essentials:

1. Educated to degree level in a numeric or business management-related subject.
2. Highly numerate with a strong analytical background.
3. Able to apply analytical skills to the business environment.
4. Excellent communicator with the ability to work alone or as part of a team.
5. Dynamic and positive individual with enthusiasm for tackling complex issues.
6. Able to work to tight deadlines.
7. Advanced understanding of Microsoft Office products, including Excel, analytical, and statistical techniques.
8. Capacity to understand the big picture and summarize complex matters clearly and concisely.
9. Good understanding of revenue management and pricing techniques, demand forecasting models, and revenue systems.
10. Knowledge of databases.
11. Strategic planning and reporting experience.
12. Detailed knowledge of the CrossCountry business and the wider rail industry.
13. Comfortable presenting data analysis to internal and external stakeholders.

Closing date for applications: 10th January 2025.

We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.