Business Advisor - Enterprise Specialist

The Growth Company; St Helens; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Growth Company in St Helens offers a Fixed Term Business Advisor - Enterprise Specialist role to support aspiring entrepreneurs and self-employed individuals. You will diagnose barriers, develop action plans, and provide one-to-one coaching to help clients start, grow or sustain their businesses.

You will build relationships with local stakeholders, deliver workshops, monitor KPIs, and ensure high quality customer outcomes throughout the client journey in St Helens.

Qualifications

• Experience starting, running, or leading a business and understanding entrepreneurial challenges.
• Confident relationship builder with strong networking and stakeholder skills.
• Commercially aware with ability to identify growth opportunities and drive sustainability.
• Highly organised, self-motivated and able to manage own workload and priorities.

Responsibilities

• Engage with individuals and self-employed professionals aiming to start or grow their business.
• Conduct eligibility checks, business diagnostics and needs assessments to identify opportunities.
• Develop tailored action plans and provide ongoing one-to-one support to clients.
• Advise on business planning, marketing, sales, finance, pricing and cash flow.
• Build relationships with clients ensuring excellent customer experience.
• Signpost to specialist support and funding opportunities where appropriate.
• Develop partnerships with stakeholders including Jobcentres, local authorities, libraries and universities.
• Manage a portfolio of clients while meeting contractual targets and compliance.

Skills

Sales & account management

Client relationship management

Presentation & communication

Networking & stakeholder engagement

Business start-up & growth knowledge

KPI & compliance management

Project management

Partnership building

IT skills & CRM use

Problem solving & proactive thinking

Tools

CRM systems

Microsoft Office

Management information systems

Job description

The Growth Company’s (GC) Business Growth Hub (BGH) Team have an exciting new opportunity for a Business Advisor - Enterprise Specialistto deliver high-quality support and advice to people wanting to start a business or self-employed individuals living or trading in the St Helens area. Our Start-up Enterprise Specialists assess the needs of eligible clients, diagnosing any barriers to setting up, sustaining or growing their business, agreeing suitable action plans to address these barriers and supporting them to identify opportunities available to them, ultimately enabling them to succeed.

The St Helens Business Support and Start-up Service (St Helens Business Launchpad) provides fully-funded guidance, 1-2-1 advisory sessions, and specialised workshops for local entrepreneurs and established businesses in St Helens.

This is a Fixed Term contract role until 31/03/2027.

Key Responsibilities:

• Proactively engage with individuals and self-employed professionals looking to start, grow, or improve their business performance.
• Conduct eligibility checks, detailed business diagnostics, and needs assessments to identify growth opportunities and support requirements.
• Develop tailored action plans and provide ongoing one-to-one support to help clients achieve their business goals.
• Deliver expert advice on business planning, marketing, sales, finance, cash flow forecasting, pricing, and business structures.
• Build and maintain strong relationships with clients, ensuring an excellent customer experience throughout their journey.
• Signpost and connect clients to specialist support, services, and funding opportunities where appropriate.
• Develop and maintain partnerships with key stakeholders including Jobcentres, local authorities, libraries, universities, professional networks, and business support organisations.
• Manage a portfolio of clients while achieving contractual targets, outputs, outcomes, and compliance requirements.

About You:

• Experience starting, running, or leading a successful business and understand the challenges entrepreneurs face.
• Passionate about helping aspiring entrepreneurs and self-employed individuals unlock their potential.
• Confident relationship builder with strong networking and stakeholder engagement skills.
• Commercially aware and able to identify opportunities that drive business growth and sustainability.
• Highly organised, self-motivated, and capable of managing your own workload and priorities.
• Enjoy working collaboratively as part of a team while remaining confident working independently.
• Strong problem-solving and critical-thinking skills with a proactive and innovative approach.

Skills Required:

• Excellent sales, account management, and client relationship management skills.
• Strong presentation, communication, and influencing skills, both written and verbal.
• In-depth knowledge of business start-up and growth support, including business planning, marketing, sales, pricing, and financial forecasting.
• Experience managing KPIs, compliance requirements, and delivering high-quality customer outcomes.
• Strong project management, organisational, and administrative capabilities.
• Ability to build and maintain effective partnerships across public, private, and voluntary sector organisations.
• Proficient IT skills, including CRM systems, Microsoft Office applications, management information systems, and diary management tools.
• Understanding of economic development, business support ecosystems, and strategies that encourage business growth and engagement.