Employment Advisor

The Growth Company; Sheffield; Presencial; GBP 28.000 - 29.000; Jornada completa

Descripción de la vacante

The Growth Company’s Employment, Justice and Health team is hiring an Employment Advisor to provide guidance and training services to support unemployed individuals on their journey toward employment, training, and education. As part of The Restart Scheme, you will contribute to a government initiative offering personalised support for up to 12 months in the local area.

The role requires coordinating and delivering advice, liaising with JCP, colleges, employers, and training providers, with

Formación

• Experience working with vulnerable customer groups.
• Strong knowledge of the local labour market, recruitment methods, and growth industries.
• Familiarity with welfare-to-work programmes and national standards.
• Excellent rapport-building skills and professional demeanour.

Responsabilidades

• Coordinate and deliver advice, guidance, and training interventions for unemployed individuals.
• Liaise with agencies to support progression to employment, training, and education.
• Deliver one-on-one and group sessions, including assessments and inductions.
• Identify learning needs and tailor interventions accordingly.
• Refer customers to internal and external services to progress.
• Plan training and other interventions to meet individual needs.
• Support customers in choosing options and provide ongoing assistance.
• Report safeguarding concerns.

Conocimientos

Sales experience

Customer service

Welfare-to-work

Target achievement

Communication

Networking

IT / MI systems

Descripción del empleo

The Growth Company’s (GC) Employment, Justice and Health team is excited to announce a new opportunity for an Employment Advisor. In this role, you will provide guidance and training services to support unemployed individuals on their journey towards employment, training, and education.

As part of The Restart Scheme, you will contribute to a government initiative offering personalised support for up to 12 months, helping people secure jobs in their local area and overcome employment barriers.

Please note that the starting salary for this role is £27,500 per annum, increasing to £29,272 upon successful completion of the probationary period.

Key Responsibilities

• Coordinate and deliver advice, guidance, and training interventions for unemployed individuals.
• Operate referral and liaison procedures with agencies (e.g., JCP, local referral partners, colleges, employers, training providers, and recruitment agencies) to support individuals in achieving skills and progressing to employment, training, and education.
• Establish and deliver both one-on-one and group activities, including initial assessments, inductions, job search sessions, and follow-up appointments.
• Identify and address individual learning needs through personalised interventions.
• Refer customers to internal and external agencies to facilitate their progress.
• Plan training and other interventions tailored to each customer’s needs.
• Assist customers in deciding on options to meet their needs and provide ongoing support.
• Report any concerns related to the safeguarding of individuals.

About You

• Proven track record of working with vulnerable customer groups.
• Demonstrated ability to meet targets with a strong understanding of the local labour market, recruitment methods, and growth industries.
• In-depth knowledge of welfare-to-work programmes and the customer base.
• Familiarity with guidance and national standards.
• Excellent rapport-building skills, professional demeanour, and good communication skills.

Skills Required

• Extensive experience in sales, customer service, and the welfare-to-work sector.
• Proven ability to thrive under pressure in high-performance environments.
• Skilled in customer-facing roles across various sectors, including Customer Services, Hospitality, Social Care, Sales, and Retail.
• Well-developed IT skills, including management information (MI) systems, spreadsheets, diary management, email, and data security.
• Consistently meet key performance indicators (KPIs) and challenging targets.
• Strong ability to network and effectively promote the organisation.