Business Adminstration Apprentice

Allscreens Nationwide Ltd; Birmingham; On-site; GBP 9,000 - 13,000; Full time

Job summary

UC Blinds in Hall Green, Birmingham, is offering an apprenticeship in Business Administration. You will gain real-world admin experience in a busy showroom and office, supporting customer service and daily operations while working toward a nationally recognised qualification.

Full training and support are provided, with good entry-level pay and working hours from Monday to Friday, with occasional Saturdays. 1150 Stratford Road, Hall Green, Birmingham, B28 8AF.

Qualifications

• Maths and English GCSEs at grade 4 or above.
• Good communication skills, both written and spoken.
• Friendly, professional and proactive attitude.

Responsibilities

• Welcoming customers into the showroom and providing a friendly first point of contact.
• Assisting with customer enquiries via telephone, email, and in person.
• Managing incoming and outgoing emails.
• Booking appointments for surveyors and fitters.
• Generating invoices and processing customer information.
• Taking customer payments over the phone.
• Entering customer orders and measurements into the company system.
• Supporting day-to-day administration and delivering excellent customer service.

Skills

Basic IT

Numerical ability

Data entry

Teamwork

Customer service (beneficial)

Education

Maths and English GCSEs (Grade 4)

Job description

Looking to kick-start your career in Business Administration? Join our friendly team at UC Blinds in Hall Green, Birmingham and earn while you learn, gaining hands-on experience and a nationally recognised qualification in a successful local business.

We are looking for a motivated and enthusiastic Business Administration Apprentice to join our growing team. Gain real-world business experience, build essential professional skills, and work towards a nationally recognised Business Administration qualification through this exciting opportunity. The successful candidate will work closely with our office team, learning all aspects of business administration and customer service within a busy showroom and office environment.

Key Responsibilities

• Welcoming customers into the showroom and providing a friendly first point of contact.
• Assisting with customer enquiries via telephone, email, and in person.
• Managing incoming and outgoing emails.
• Booking appointments for surveyors and fitters.
• Generating invoices and processing customer information.
• Taking customer payments over the phone.
• Accurately entering customer orders and measurements onto the company's computer system.
• Supporting the day-to-day administration of the business.
• Working closely with colleagues to ensure excellent customer service is delivered at all times.

Working Hours

• Monday to Friday, 9:00am - 5:00pm
• Flexibility to work up to 2 Saturdays per month (9:00am - 5:00pm) when required
• Time off in lieu provided where applicable

Location

1150 Stratford Road Hall Green Birmingham B28 8AF

The showroom benefits from excellent public transport links, with nearby bus and train services making commuting easy.

Why Join UC Blinds?

• Gain nationally recognised Business Administration qualification.
• Earn while you learn.
• Hands-on experience in a busy office and showroom environment.
• Full training and support from experienced team members.
• Valuable customer service and administration skills.
• The opportunity to develop a long-term career within a successful local business.

Working Week

Mon- Fri 9am -5pm (5 Days) a week with a potential 2 weekends every month

Qualifications Required

• Maths and English GCSE's @ Grade 4

Personal Qualities

• Friendly, professional, and approachable manner.
• Good communication skills, both verbal and written.
• Confident speaking to customers face-to-face and over the telephone.
• Positive attitude and willingness to learn.Good attention to detail.
• Reliable and organised.

Skills Required

• Basic IT skills and confidence using computers.
• Good numerical ability and understanding of measurements.
• Accurate data entry skills.
• Ability to work as part of a small team.
• Previous customer service experience is beneficial but not essential.

Training to be Provided

Your full role and responsibilities will be set out by the employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.

You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:

• Knowledge, Skills and Behaviours
• Business Administrator L3 Apprenticeship Standard
• Functional skills in Maths and English if required

This will be delivered by your dedicated training provider, Realise.

Future Prospects

This will based on candidates contributions, abilities, competence and commitments. There could be prospect administration opportunities due to demand and expansion at the end of training/ apprenticeship

Apprenticeship Duration

15 Months

Job Details

• Company: Realise Training
• Salary: £8 - £8
• Hours: Full-time
• Location: Birmingham, B28 8AF
• Job type: Apprenticeship
• Posting date: 11 Aug 2026
• Closing date: 24 Aug 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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