Business Administrator (Bank)

TN United Kingdom; Guildford; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is looking for a dedicated Business Administrator to join their team at Guildford Hospital. This role involves supporting daily operations and managing patient accounts, ensuring compliance and addressing data quality issues. The ideal candidate will have strong communication skills and experience in customer-facing roles. Enjoy flexible hours and a comprehensive benefits package, including holiday entitlement and discounted gym membership. If you're goal-oriented and resilient, this opportunity is perfect for you!

Benefits

Holiday Entitlement

Pension Scheme

Discounted Gym Membership (£15/month)

Qualifications

• Experience in a busy customer-facing support role.
• Proficient with numbers and large data volumes.

Responsibilities

• Assist with financial administration of patient accounts.
• Resolve department queries and support triage of patient queries.

Skills

Customer Service Experience

Data Management Skills

Attention to Detail

Communication Skills

Ability to Meet Deadlines

Education

GCSEs in English and Maths

NVQ Level 2 in Business & Administration

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Business Administrator (Bank) - Guildford

Location: Guildford, United Kingdom

Job Category: Other

Salary: £12.25 per hour

Working Hours: Monday - Friday, with weekend work possible after training

Job Overview

The Business Administration team at Guildford Hospital is seeking a bank Business Administrator to support daily operations and manage patient accounts.

Responsibilities

1. Assist with financial administration of patient accounts
2. Resolve department queries
3. Support triage and resolution of patient and consultant queries
4. Ensure compliance of information from external stakeholders
5. Address Data Quality issues
6. Contribute to process improvements with the Business Administration Manager
7. Perform general office duties such as filing and posting
8. Support other departmental administrative tasks

Candidate Requirements

• Experience in a busy customer-facing support role
• Confident communicator with data management skills
• Ability to meet tight deadlines
• Proficient with numbers and large data volumes
• GCSEs in English and Maths, NVQ Level 2 in Business & Administration or equivalent
• Excellent IT skills (Outlook, Excel, Word)
• Strong attention to detail, persistence, resilience, and goal-oriented
• Ability to build good stakeholder relationships

Benefits

Enjoy a benefits package including holiday entitlement, pension scheme, and discounted gym membership (£15/month). Working on the bank allows flexible, ad-hoc hours based on business needs and your availability.

About Guildford Hospital

Guildford Hospital provides high-quality healthcare with facilities including 49 en-suite bedrooms, 4 operating theatres, and specialized units. Recognized with a 'good' rating by CQC, the hospital offers a professional yet friendly environment, easily accessible from the A3 and M25.

Join Us

Start your application today. We review applications as received and may close the vacancy early if filled. Apply now to be considered for this opportunity.