Business Administrator Apprentice - Building Services

Portsmouth City Council; Portsmouth; On-site; GBP 18,000 - 23,000; Full time

Job summary

Portsmouth City Council is offering a fixed-term Level 3 Business Administration apprenticeship in Portsmouth. You will help govern the Asbestos Service, support compliance, and manage several workstreams with strong attention to detail.

The role reports to the Asbestos Manager and Compliance Manager, performing administrative tasks, ICT data updates, and meeting support. You will be part of a collaborative team focused on delivering accurate records and effective customer service.

Qualifications

• GCSEs or equivalent; Maths/English at Level 2 or higher.
• Excellent customer service and eye for detail.
• Ability to manage multiple tasks and deadlines.
• Proficient with Microsoft Office and IT systems.
• Comfortable using databases and data queries.

Responsibilities

• Provide administrative support in meetings: agendas, minutes, risk registers, action logs.
• Upload and monitor information in IT systems, review and update databases and Power BI dashboards.
• Assist with asbestos management plans: organise, produce, print.
• Perform general admin duties: letters, orders, appointments, information to consultants.
• Arrange asbestos surveyor appointments with building users.
• Support the compliance inbox for asbestos management.
• Maintain records for asbestos surveys, sampling and certification.

Skills

Customer service

Attention to detail

Communication

Excel

Outlook

Data analysis

Time management

Teamwork

Education

GCSE 9-4

Functional Skills Level 2 Maths & English

Tools

Repairs and Maintenance Database

Power BI

Microsoft Excel

Microsoft Outlook

Job description

Completing a Level 3 Business Administration apprenticeship

Fixed Term Contract for 24 months

This is a great opportunity for anindividualtosupportthe administration and governance of the Asbestos Service and the administration of projects.Candidates must beenthusiastic, effective communicators with excellent attention to detail, and able to manage multiple demands and workstreams within the service.

Your new role:

Sitting within the Housing, Neighbourhoods and Building Services directorate, you will be directly reporting to the Asbestos Manager andsupportingthem and the Compliance Manager by:

• Arranging and providing administrative support in meetings including the production of agendas, meeting minutes, risk registers and management of action logs.
• Uploading and monitoring information on our IT systems, for example reviewing, interrogating and updating compliance activities on the Repairs and Maintenance Databases and PowerBi Dashboards.
• Supporting with the organising, producing and printing of asbestos management plans.
• Supporting with general administrative duties, including sending letters, raising orders, arranging appointments with sites and clients, providing information to asbestos consultants and dealing with asbestos queries.
• Arranging appointments for the asbestos surveyors to undertake surveys with building users.
• Supporting with the compliance inbox specifically in relation to asbestos management.
• Managing the administrative duties related to asbestos surveys, sampling and certification in order to ensure accurate record keeping related to asbestos management.

Who is the person?

The ideal candidate is someone who will:

1. Have excellent customer service skills to deliver the high level of customer service.
2. Display excellent attention to detail to ensure that accurate information is recorded, that agendas, minutes and reports can be produced to a high standard and review of data sets.
3. Can work independently and be well organised to be able to successfully manage multiple, competing workstreams to ensure that information is provided at the right time to a high standard.
4. You will need to have least one of the following; GCSE Grade 9-4, GCSE Grade A-C, Functional Skills Level 2 in Maths & English.
5. Have excellent communication skills, including;

• Ability to ask effective questions to gather accurate information.
• Handing over the right information, to the right people and at the right time.
• Being assertive and challenging while dealing professionally with colleagues, service users, third parties and contractors.

1. Have the ability to understand what work is most important and prioritise as appropriate.
2. Able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the needs of the team.
3. Are competent to be trained to use a variety of IT databases and systems such as the Repairs and Maintenance Database, as they will need to be updated with timely, relevant and accurate information.
4. Have relevant experience of using all Microsoft packages; in particular be able to demonstrate practical IT skills using Excel spreadsheets and Outlook. Knowledge of analysing and interrogating data.
5. Sufficient knowledge and confidence to be able to work largely autonomously following briefing and direction provided by the Head of Service.
6. Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers.
7. Be able to use information to problem solve.

About Portsmouth City Council

Portsmouth City Council is a unique organisation,committedto making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We arecommittedto our values of respect, integrity,collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours .

Our recruitment process

If you have any questions, or would like an informal discussion about the role, please call Jon Latter, Compliance Manager on 07387 249 545 or email

[e-mail] .

Full information about our recruitment process can be found on our support for applicants' page: Supportfor applicants - Careers portal

Assessment day & interviews to be held on 2nd October 2026.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact [e-mail] or call the recruitment team on 023 92 616 800.