Business Administrator Apprentice

Support Solutions; York and North Yorkshire; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

Support Solutions is seeking a Business Administrator Apprentice to help run our busy home care business. You will work with the Registered Manager and various departments to ensure efficient operations, while developing your administrative and communication skills.

The role involves audits, onboarding, recruitment support, vehicle and finance tasks, and general office duties. Ongoing mentoring and apprenticeship training will guide you toward the Business Administrator qualification.

Responsibilities

• Completing administrative audits to ensure company records are accurate, compliant and maintained in line with company policies and regulatory requirements.
• Assisting with staff onboarding, including preparing new starter documentation, carrying out compliance checks and ensuring employee files are complete and up to date.
• Supporting the recruitment process by arranging interviews, communicating with candidates and maintaining recruitment records whilst working with the Care Management Team to identify job vacancies and reporting these to the Marketing Coordinator.
• Assisting with company vehicle management, including maintaining vehicle records, scheduling servicing, MOTs and insurance renewals, and monitoring vehicle documentation.
• Supporting the finance function by processing invoices, reconciling receipts, updating financial records and assisting with general bookkeeping tasks.
• Answering telephone calls and responding to client and professional enquiries, directing enquiries to the appropriate team member such as the Registered Manager, Care Management Team or Marketing Coordinator.
• Maintaining accurate electronic and paper records, filing documents and updating internal systems and databases.
• Preparing letters, reports, spreadsheets and other business documents using Microsoft Office applications.
• Supporting the Registered Manager and Care Management Team with a variety of day-to-day administrative tasks and business projects as required.
• Providing general office support to ensure the smooth and efficient running of the organisation while developing your knowledge and skills throughout your apprenticeship.

Tools

Microsoft Office

Job description

As a Business Administrator Apprentice, you will play a key role in supporting the day-to-day running of our busy home care business. Working closely with the Registered Manager, you will gain valuable experience across a range of business functions while developing your administrative, organisational and communication skills.

No two days are the same, and you will work with different departments to ensure the business operates efficiently and continues to deliver high-quality care services.

Your duties will include:

• Completing administrative audits to ensure company records are accurate, compliant and maintained in line with company policies and regulatory requirements.
• Assisting with staff onboarding, including preparing new starter documentation, carrying out compliance checks and ensuring employee files are complete and up to date.
• Supporting the recruitment process by arranging interviews, communicating with candidates and maintaining recruitment records whilst working with the Care Management Team to identify job vacancies and reporting these to the Marketing Coordinator.
• Assisting with company vehicle management, including maintaining vehicle records, scheduling servicing, MOTs and insurance renewals, and monitoring vehicle documentation.
• Supporting the finance function by processing invoices, reconciling receipts, updating financial records and assisting with general bookkeeping tasks.
• Answering telephone calls and responding to client and professional enquiries, directing enquiries to the appropriate team member such as the Registered Manager, Care Management Team or Marketing Coordinator.
• Maintaining accurate electronic and paper records, filing documents and updating internal systems and databases.
• Preparing letters, reports, spreadsheets and other business documents using Microsoft Office applications.
• Supporting the Registered Manager and Care Management Team with a variety of day-to-day administrative tasks and business projects as required.
• Providing general office support to ensure the smooth and efficient running of the organisation while developing your knowledge and skills throughout your apprenticeship.

Throughout your apprenticeship, you will receive ongoing support and mentoring from the Registered Manager, who you will report directly to, alongside your apprenticeship training provider and other members of the management team to help you successfully achieve your Business Administrator qualification.