Business Administrator Apprentice

South Devon College; Exeter; On-site; GBP 11,000 - 14,000; Full time

Benefits offered by this job

Auto-enrolment pension

Job summary

Age UK Devon is offering an exciting Business Administrator Apprentice role, based at our Exeter offices. You will work with experienced colleagues across administration, facilities, finance, HR and governance while completing the Level 3 Business Administrator Apprenticeship.

The apprenticeship emphasizes practical learning on-the-job, with structured college-based training delivered by South Devon College, and a programme designed to develop administration and business support skills for a

Qualifications

• GCSE in English and Maths (or equivalent).

Responsibilities

• Attend apprenticeship training sessions and complete coursework on time.
• Maintain an apprenticeship portfolio with learning evidence.
• Work towards achieving the Level 3 Business Administrator Apprenticeship.
• Participate in reviews with training provider and line manager.
• Apply learning to the workplace and develop professional skills.
• Take responsibility for personal development and continuous improvement.

Skills

Initiative

Non judgemental

Networking skills

Positive

Education

GCSE English & Maths

Job description

Closes in 28 days (Friday 11 December 2026 at 11:59pm)

This is an exciting opportunity to join Age UK Devon as a Business Administrator Apprentice. Working with experienced colleagues, you'll gain hands-on experience in administration, facilities, finance, HR and governance while completing a recognised Business Administration Apprenticeship and skills for a successful career in business.

• In 1st year of service: 28 days (20 days holiday + 8 bank holidays)
• Over 2 years’ service: 29 days (21 days holiday + 8 bank holidays)
• Over 3 years’ service: 30 days (22 days holiday + 8 bank holidays)
• Over 4 years’ service: 31 days (23 days holiday + 8 bank holidays)
• Over 5 years’ service: 32 days (24 days holiday + 8 bank holidays)

Training course Business administrator (level 3)

Hours Monday to Friday. Shifts to be confirmed.

37 hours a week

Tuesday 26 January 2027

Duration

1 year 6 months

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Role Overview

This is an exciting opportunity for an enthusiastic and motivated individual to join Age UK Devon as a Business Administrator Apprentice. Working alongside experienced colleagues, you will gain valuable hands-on experience across a range of business functions including office administration, facilities management, finance administration, HR support, and organisational governance. You will undertake a recognised Business Administration Apprenticeship whilst developing the skills, knowledge and experience required for a successful career in business support and administration.

Job Purpose:

• To support the effective day-to-day operation of Age UK Devon's offices and administrative systems
• To provide administrative support to the Chief Executive, Finance Manager and wider management team
• To undertake and successfully complete a Business Administration Apprenticeship qualification
• To contribute to the delivery of high-quality services that support older people across Devon

Key Responsibilities

• Attend all apprenticeship training sessions and complete coursework within agreed timescales
• Maintain an apprenticeship portfolio and evidence of learning
• Work towards achieving the Business Administrator Level 3 Apprenticeship Standard
• Participate fully in reviews with the training provider and line manager
• Apply learning from training and development activities within the workplace
• Take responsibility for personal development and continuous improvement

Where you'll work

1 MANATON COURT
MANATON CLOSE
MATFORD BUSINESS PARK
MARSH BARTON TRADING ESTATE
EX2 8PF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organization, representing the organization or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organization e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organization). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

The Level 3 Business Administrator apprenticeship is delivered by South Devon College through a combination of college-based training and workplace learning. The programme typically takes around 18 months at South Devon College and is designed to develop the knowledge, skills and behaviours required to work effectively in a business administration role.

Taught sessions at South Devon College will be weekly.

Requirements

GCSE in:

• English (grade 4 or equivalent)
• Maths (grade 4 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Initiative
• Non judgemental
• Networking Skills
• Positive

Other requirements

Personal Performance and Development

• Complete the mandatory employment induction programme
• Complete the mandatory training and e-learning modules within required timescales, including during the probationary period and as required thereafter
• Actively participate in Age UK Devon's Performance Management process, including regular supervision and appraisal meetings
• Maintain a commitment to personal and professional development through a combination of formal training, workplace learning and self-development activities
• Successfully undertake and complete the Business Administrator Apprenticeship qualification, including attendance at training sessions and completion of all required coursework and assessments

About this employer

Age UK Devon is a local charity supporting people aged 50+ across Devon. Through advice, wellbeing activities, home support and community services, the organization helps older people stay independent, connected and informed. Joining Age UK Devon means becoming part of a friendly team committed to making a positive difference in the lives of older people and their communities.

An Auto-Enrolment Pension Scheme is in place with a 3% contribution from the employer, provided it is matched by a 5% contribution from the employee.

A fixed-term contract linked to completion of the apprenticeship, with the potential for extension or permanent employment subject to organisational need and performance.

The contact for this apprenticeship is:

SOUTH DEVON COLLEGE

The reference code for this apprenticeship isVAC2000063448.