Business Administrator Apprentice

Getting In Limited; Ellesmere Port; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

This apprenticeship offers a fantastic opportunity to gain hands-on experience as a Business Administrator within a dynamic team. You'll develop essential skills while providing vital administrative support to the Compliance and Assurance Service. With a focus on innovation and community service, this role allows you to contribute to meaningful projects that enhance local governance. As you progress through the apprenticeship, you'll receive dedicated mentorship and training to ensure your professional growth. If you're eager to learn and make a difference, this is the perfect stepping stone for your career in administration.

Qualifications

• Strong communication and IT skills are essential for success.
• Attention to detail and organizational skills are crucial.

Responsibilities

• Perform a variety of administrative duties for Compliance and Assurance.
• Maintain accurate records and support internal communications.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem-solving skills

Administrative skills

Analytical skills

Team working

Creativity

Education

Level 3 Business Administrator Apprenticeship

Job description

Business Administrator Apprentice

Apply From: 15/12/2024

Learning Provider

Delivered by CHESHIRE COLLEGE SOUTH AND WEST

Employer

Cheshire West and Chester Council

Vacancy Description

The Apprentice Business Administrator is a key role within Cheshire West and Chester’s Customer Team part of the Companies, Compliance and Assurance Service, which is within the wider Corporate Directorate.

This apprentice role offers the opportunity to develop valuable experience of working within a busy administrative environment and acquire the skills and knowledge to become a Business Support Assistant.

The Apprentice Business Administrator will provide a wide range of essential administrative and business support activities to assist the Customer Team and the wider Companies, Compliance and Assurance Service.

This apprenticeship will have line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.

On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant.

This role is classed as ‘agile’ which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough, as required. Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.

Typical duration for this Level 3 Business Administrator qualification is 18 months and 3 months duration to complete the End Point Assessment. Apprenticeship training will be delivered on-site and via Microsoft Teams.

Responsibilities

With appropriate support and supervision, the apprentice will:

• Undertake a range of administrative duties associated with Compliance and Assurance functions, including logging, acknowledging, preparing responses, and redacting personal information to comply with legislation and maintain an appropriate audit trail.
• Develop and maintain the team’s administrative systems and databases for efficient and effective support.
• Maintain accurate and current records to process, retrieve, analyse, and cleanse data as necessary. Contribute to statistical reporting and analysis by Team Managers or Senior colleagues.
• Receive incoming calls and contact for the Compliance and Assurance Service, determine their importance and respond or refer to the appropriate officer as necessary.
• Process and retrieve information from the Council’s case management system to respond to routine enquiries from services and senior colleagues and provide updates where possible.
• Provide occasional informal training to services across the council.
• Coordinate the Service’s internal communications strategy by preparing updates, bulletins, newsletters, and assist with the setup and organisation of internal networking events.
• Continuously improve the Service’s administrative tasks and provide general support to the Compliance and Assurance Service, including photocopying, scanning, meeting preparation, booking, and maintaining a business calendar to facilitate the smooth running of the Service.
• Provide administrative support to the Compliance and Assurance Service on project work.

Key Details

Vacancy Title

Business Administrator Apprentice

Employer Description

Play your part towards a stronger future at Cheshire West and Chester Council. We believe in a stronger future where we all contribute to thriving, caring, and sustainable communities. Grow your career and make a difference at Cheshire West and Chester Council. We pride ourselves on doing things differently. Our Council provides vital services that touch all aspects of people’s lives every day. We are driven by innovation, working on a wide variety of exciting change programmes to tackle challenges across our borough.

Vacancy Location

The Portal Wellington Road CH65 0BA

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000291719

Key Dates

Apply From

15/12/2024

Closing Date For Applications

2025-01-02 23:59:59

Interview Begin From

Possible Start Date

2025-02-03 00:00:00

Training

Training to be Provided

• An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Learning Provider

CHESHIRE COLLEGE SOUTH AND WEST

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Administrative skills, Number skills, Analytical skills, Logical thinking, Team working, Creativity, Initiative, Non-judgemental attitude, Patience.