Business Administrator

Monahans, Part of the Sumer Group; Swindon; On-site; GBP 19,000 - 23,000; Full time

Job summary

Monahans, part of the Sumer Group, is seeking an Office Administrator for our Swindon office. You will provide comprehensive administrative support to Partners and teams, act as the first point of contact for visitors, and help manage client records and office operations.

The role emphasizes strong organisational skills, attention to detail, and professional communication. The successful candidate will work collaboratively to improve processes while maintaining confidentiality and a

Qualifications

• Experience as an Office Administrator or similar role in a professional services environment.
• Strong organisational and time management skills with ability to manage multiple priorities.

Responsibilities

• Provide comprehensive administrative support to Partners, Directors, Managers, and wider teams, ensuring work is completed accurately and within agreed deadlines.
• Manage document processing and records administration, including scanning, filing, archiving, maintaining client records, and updating practice management systems.
• Act as the first point of contact for visitors, delivering a professional reception service and supporting the smooth day-to-day operation of the Swindon office.
• Support client and business processes through activities such as billing administration, KYC documentation, Company Secretarial tasks, and electronic submissions to HMRC and other regulatory bodies.
• Coordinate meetings, events, and office functions, including arranging facilities, equipment, refreshments, and logistics to ensure a positive experience for attendees.
• Identify and implement opportunities to improve administrative processes, systems, and ways of working to enhance efficiency and service delivery.

Skills

Office Admin Experience

Professional services

Time management

Attention to detail

Communication skills

Client-focused

Microsoft Office

Confidentiality

Teamwork

Document management

Tools

Microsoft Office

Job description

Monahans is a leading accountancy and business advisory firm, providing expert support to businesses, private clients, and organisations across a range of sectors. With a strong commitment to client service, professional excellence, and collaborative working, Monahans supports clients through trusted advice while fostering a positive and inclusive workplace culture for its employees.

Department:

Administration

Location:

Swindon

Key Responsibilities

• Provide comprehensive administrative support to Partners, Directors, Managers, and wider teams, ensuring work is completed accurately and within agreed deadlines.
• Manage document processing and records administration, including scanning, filing, archiving, maintaining client records, and updating practice management systems.
• Act as the first point of contact for visitors, delivering a professional reception service and supporting the smooth day-to-day operation of the Swindon office.
• Support client and business processes through activities such as billing administration, KYC documentation, Company Secretarial tasks, and electronic submissions to HMRC and other regulatory bodies.
• Coordinate meetings, events, and office functions, including arranging facilities, equipment, refreshments, and logistics to ensure a positive experience for attendees.
• Identify and implement opportunities to improve administrative processes, systems, and ways of working to enhance efficiency and service delivery.

Skills, Knowledge & Expertise

• Previous experience in an Office Administrator, Team Administrator, Secretary, or Business Support role.
• Experience working within a professional services environment (e.g. accountancy, legal, financial services, consultancy, or similar).
• Excellent organisational and time management skills with the ability to manage multiple priorities and competing deadlines.
• Strong attention to detail and a high level of accuracy.
• Excellent written and verbal communication skills.
• Professional and client-focused approach with strong interpersonal skills.
• Strong IT skills, including Microsoft Office applications (Word, Excel, Outlook and PowerPoint).
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently while contributing effectively as part of a team.
• Strong administrative, document management, and record-keeping skills.

Belong @ Sumer

At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process.

Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all candidates. Let our team know how we can bring out your fullest potential.

Our Values

• WE SHINE TOGETHER – We celebrate everyone's individuality, and work as one team.
• WE DO THE RIGHT THING – We act with kindness, fairness and integrity in everything we do.
• WE MAKE IT COUNT – We're quietly brave as we make a difference, every day, for our clients and communities.