Business Administrator

Monahans; Swindon; On-site; GBP 21,000 - 27,000; Full time

Job summary

Monahans, a leading accountancy and business advisory firm now part of the Sumer Group in the Swindon area, is seeking a Business Administrator. The role supports Partners, Directors, and wider teams with comprehensive administrative tasks and manages essential records and processes.

You will be the first point of contact for visitors, handle billing and KYC tasks, and help ensure smooth day-to-day operations at the Swindon office.

Qualifications

• Experience in admin roles such as Office Administrator, Team Administrator, Secretary, or Business Support.
• Experience in a professional services environment (accountancy, legal, financial services, consultancy, or similar).
• Excellent organisational and time management skills with ability to manage multiple priorities and deadlines.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Professional and client-focused approach with strong interpersonal skills.
• Strong IT skills, including Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Confidentiality and handling sensitive information.
• Ability to work independently while contributing as part of a team.
• Strong administrative, document management, and record-keeping skills.

Responsibilities

• Provide administrative support to Partners, Directors, Managers, and wider teams.
• Manage document processing, records administration, including scanning, filing, archiving, maintaining client records, and updating practice management systems.
• Act as the first point of contact for visitors, delivering a professional reception service.
• Support billing administration, KYC documentation, Company Secretarial tasks, and regulatory submissions to HMRC and others.
• Coordinate meetings, events, and office functions, including facilities, equipment, refreshments, and logistics.
• Identify and implement opportunities to improve administrative processes and efficiency.

Skills

Office administration experience

Professional services environment

Organisational and time management

Attention to detail

Written and verbal communication

Interpersonal skills

MS Office proficiency

Confidentiality

Independent yet collaborative

Document management

Tools

Microsoft Office

Practice management systems

Job description

Business Administrator

Monahans is a leading accountancy and business advisory firm, providing expert support to businesses, private clients, and organisations across a range of sectors. With a strong commitment to client service, professional excellence, and collaborative working, Monahans supports clients through trusted advice while fostering a positive and inclusive workplace culture for its employees.

Key Responsibilities

• Provide comprehensive administrative support to Partners, Directors, Managers, and wider teams, ensuring work is completed accurately and within agreed deadlines.
• Manage document processing and records administration, including scanning, filing, archiving, maintaining client records, and updating practice management systems.
• Act as the first point of contact for visitors, delivering a professional reception service and supporting the smooth day-to-day operation of the Swindon office.
• Support client and business processes through activities such as billing administration, KYC documentation, Company Secretarial tasks, and electronic submissions to HMRC and other regulatory bodies.
• Coordinate meetings, events, and office functions, including arranging facilities, equipment, refreshments, and logistics to ensure a positive experience for attendees.
• Identify and implement opportunities to improve administrative processes, systems, and ways of working to enhance efficiency and service delivery.

Skills, Knowledge & Expertise

• Previous experience in an Office Administrator, Team Administrator, Secretary, or Business Support role.
• Experience working within a professional services environment (e.g. accountancy, legal, financial services, consultancy, or similar).
• Excellent organisational and time management skills with the ability to manage multiple priorities and competing deadlines.
• Strong attention to detail and a high level of accuracy.
• Excellent written and verbal communication skills.
• Professional and client-focused approach with strong interpersonal skills.
• Strong IT skills, including Microsoft Office applications (Word, Excel, Outlook and PowerPoint).
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently while contributing effectively as part of a team.
• Strong administrative, document management, and record-keeping skills.

Belong @ Sumer

At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process.

Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all candidates.

Let our team know how we can bring out your fullest potential.

Our Values

• WE SHINE TOGETHER – We celebrate everyone’s individuality, and work as one team.
• WE DO THE RIGHT THING – We act with kindness, fairness and integrity in everything we do.
• WE MAKE IT COUNT – We’re quietly brave as we make a difference, every day, for our clients and communities.

About Monahans

Monahans is now part of the Sumer Group, a top 10 accounting firm in the UK. Since joining, we've over doubled in size, and our growth trajectory shows no signs of slowing. As part of this dynamic group, we benefit from increased resources, enhanced opportunities, and a forward-thinking approach to client service. For you, this means unrivalled career progression and the chance to be part of something truly transformative.

With over 120 years of heritage and a network of offices across the South West, Monahans combines traditional values with innovative thinking to help businesses thrive. We pride ourselves on fostering a supportive environment where professional growth and work-life balance go hand in hand.