Business Administrator

Bennie Group; Kettering; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in orthotic services is seeking a Business Administrator to provide administrative support for bespoke footwear. The role involves liaising with NHS and private clients, ensuring high standards of customer service, and handling sales order processing. Candidates should possess strong communication skills, be proficient in Microsoft Office, and have a relevant qualification in Business Studies or Administration.

Benefits

24 days holiday + 8 days statutory

Statutory Pension contribution

Professional development opportunities

Christmas turkey tradition for staff

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Excellent telephone manner and strong listening skills.
• Confident in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Sales order processing with Sage200.
• Managing emails, scanning, and filing documents.
• Liaising with the production team and customers.

Skills

Customer service skills

Logical thinking

Strong communication skills

Initiative

Attention to detail

Education

Business Studies or Business Administration qualification

Tools

Sage200

Microsoft Office

Job description

Hours: Monday to Friday - 40 hours per week

Posted Date: June

How to apply

If you are interested in any of our positions, please apply by sending us an email with your CV and covering letter to [e-mail]

Company Summary:

Ken Hall was founded in 1965 and is a leading manufacturer of therapeutic footwear and orthotic service providers to the NHS nationally. Our shoes are made in the UK and we use some of the latest technology to help achieve the great quality that Ken Hall has become synonymous with. As an Employee in a Family Business, you will be working in a close-knit team environment in a company that has our employees at the centre of everything we do.

Working Hours:

Monday to Friday 40 hours per week (Lunchtime finish on Fridays) – You are also required to work such additional hours as may be necessary for the proper performance of your duties or that may be required for the role.

Job Role/Description

A Business Administrator is required to provide administrative support to our growing handmade bespoke footwear. Liaising with the NHS and private clients to provide high standard customer service and resolving issues to meet their needs.

Responsibilities

• Sales order processing with Sage200.
• Goods in order and materials booking in.
• General administrative tasks such as managing emails, scanning, and filing documents.
• Answering and making telephone calls.
• Liaising with the production team in the various departments.
• Working with the Production management to meet deadlines.

The above list of responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. As well as other duties relevant to your experience.

• A Business Studies or Business Administration qualification would be beneficial.
• Experience of working in a fast paced, customer focused role, with professional customer service skills remaining calm in challenging situations.
• Logical thinking and using initiative.
• Excellent telephone manner, with strong listening skills.
• Strong communication skills, written and verbal.
• Confident in the use of Microsoft Office, Power Point, Excel, Word, Outlook and Sage200
• Willingness to learn and develop professionally.

What We Offer

Remuneration: We offer a competitive salary
Holiday: 24 days holiday + 8 days statutory
Pension: Statutory Pension contribution
Development: We are committed to investing in our people, so we invest in you. Development is in your hands, and we want to enable this so your progression at Bennie is only limited by what you want to achieve
Finally, Our long-standing family tradition, of giving staff a Christmas turkey

How to apply

If you are interested in any of our positions, please apply by sending us an email with your CV and covering letter to [e-mail]

Cranford Road
Burton Latimer
Northamptonshire
NN15 5TB

Part of The Bennie Group
A family of great companies