Business Administrator

Get Staffed Online Recruitment Limited; Hull and East Yorkshire; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Performance-based bonus scheme

Career development and progression

Early finish every Friday

Corporate clothing supplied

Christmas and New Year shutdown

Your birthday off

Additional holiday entitlement for長?

Job summary

Get Staffed Online Recruitment Limited is recruiting a commercially focused Business Administrator to support their sales operation from the Kingston Upon Hull office. You will handle customer enquiries, prepare quotations and manage orders by phone and email, delivering excellent service to customers and colleagues.

You should be comfortable using CRM systems, possess strong interpersonal skills and take ownership of tasks.

Qualifications

• You may already be an experienced Administrator, or you may have developed strong customer-facing and commercial skills in another role.
• What matters most to them is your attitude, capability and willingness to learn.
• You are likely to thrive with our client if you are ambitious and proactive.

Responsibilities

• Preparing and producing customer quotations.
• Following up quotations, opportunities and customer requirements.
• Taking and managing orders by telephone and email.
• Speaking confidently with customers and building strong, long-term working relationships.
• Handling customer enquiries, questions and complaints professionally.
• Liaising with external companies and suppliers to help ensure deliveries run smoothly.
• Supporting the administration of the production department.
• Sharing important customer feedback with the wider team.
• Supporting the sales team with day-to-day operations and helping the team achieve its objectives.
• Taking ownership of your workload and prioritising the tasks that matter most.
• Looking for opportunities to improve the customer experience and the way they work.

Skills

CRM systems

Customer facing

Office admin

Communication skills

Tools

CRM software

Job description

Are you a commercially focused Business Administrator who loves being an essential cog in a business?

Are you consistently being successful in your present role but feel that you are being held back from achieving your potential?

Are you proficient in using CRM systems and also great with people face to face or on the telephone?

Success looks like knowing what the customer needs before they do and delivering on it.

If that's you, then our client wants you to join their successful team.

Our client is a leading name in the automotive and machinery livery industry. They are looking for enthusiastic and dedicated individuals to join their expanding team. They work with a vast array of vehicles and heavy plant machinery, providing top-tier installation services across the United Kingdom and beyond.

They are looking for a fast learner, with a can-do attitude, willing to chip in with whatever task is the most urgent. Someone who loves to thrive in their role, and wants to be part of a growing team, sharing business success, with the opportunity of career progression.

This is a key position, so for the right person, there will be future opportunities to grow with the business.

What Our Client Offers:

• Performance-based bonus scheme
• Career development and progression opportunities
• Early finish every Friday
• Corporate clothing supplied
• Christmas and New Year shutdown
• Your birthday off
• Additional holiday entitlement for long service
• A supportive, energetic and growing team environment

Hours:

• 39.5 hours per week
• Monday - Thursday: 8:00am - 5:00pm
• Friday: 8:00am - 2:00pm

This is an office-based position, and you will be required to work from the office five days per week.

The Role

This is not a role for someone who simply wants to process paperwork and just follow a routine.

Our client is looking for someone who enjoys taking ownership, spotting what needs to be done and getting involved. Someone who communicates confidently, learns quickly and takes pride in helping both customers and colleagues succeed.

If you like being busy, enjoy responsibility and want the opportunity to develop your career as the company grows, you could be a great fit for our client.

You will play an important part in supporting their sales operation, looking after customers and helping the team achieve its commercial objectives.

Alongside supporting the wider sales team, you will also have the opportunity to work towards your own sales targets and develop your commercial skills.

Your responsibilities will include:

• Preparing and producing customer quotations.
• Following up quotations, opportunities and customer requirements.
• Taking and managing orders by telephone and email.
• Speaking confidently with customers and building strong, long-term working relationships.
• Handling customer enquiries, questions and complaints professionally.
• Liaising with external companies and suppliers to help ensure deliveries run smoothly.
• Supporting the administration of the production department.
• Sharing important customer feedback and commercial information with the wider team.
• Supporting the sales team with day-to-day operations and helping the team achieve its objectives.
• Taking ownership of your workload and prioritising the tasks that matter most.
• Looking for opportunities to improve the customer experience and the way they work.

The Person They're Looking For

You may already be an experienced Administrator, or you may have developed strong customer-facing and commercial skills in another role.

What matters most to them is your attitude, capability and willingness to learn.

You are likely to thrive with our client if you:

• Have at least 2 years' experience in a similar customer facing administration or client-focused role.
• Are confident and professional when speaking with customers on the telephone.
• Have a positive, proactive and solution-focused attitude.
• Take ownership rather than waiting to be told what to do.
• Are commercially aware and motivated by achieving results.
• Learn quickly and adapt well to new systems, products and processes.
• Are highly organised and capable of managing several priorities at once.
• Communicate clearly, professionally and promptly.
• Have strong attention to detail.
• Are comfortable using modern IT systems and CRM software.
• Work well independently while also being a genuine team player.
• Enjoy being part of a growing business where everyone is prepared to contribute.

What Success Looks Like

Our client will support you to develop a strong understanding of their company, customers and day-to-day operations.

Successful team members will:

• Build trusted relationships with customers.
• Deliver consistently excellent customer service, including during busy periods.
• Respond quickly and proactively to customers and colleagues.
• Produce accurate quotes and process orders efficiently.
• Plan their workload effectively and meet agreed deadlines.
• Contribute positively to sales performance and team objectives.
• Look for better, smarter and more efficient ways of doing things.

Ready for Your Next Challenge?

Our client wants people to build careers with themselves, not simply fill positions.

They offer the opportunity to join an ambitious business at an exciting stage of its growth, where good ideas are welcomed and strong performance is recognised.

For the right person, this role offers genuine scope to take on more responsibility and progress as the business continues to expand.

Their recruitment process is designed to identify motivated, capable people who will thrive within their business and build a successful career with themselves.

Kingston Upon Hull, East Riding of Yorkshire