Business Administrator

Westgate Healthcare; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Refer a Friend Scheme up to £500

Staff discount schemes

Training and professional development

Employee recognition programs

Job summary

Westgate Healthcare invites a proactive Business Administrator to join our luxury care home on a full-time, permanent basis. The role emphasizes HR and Finance support, with a focus on accurate administration and strong IT skills.

Based on-site, you will oversee HR processes, payroll-adjacent tasks, and financial administration, ensuring compliance and efficient daily operations while collaborating with the wider team to deliver high-quality resident care.

Qualifications

• Previous experience in HR and/or Finance administration is essential.
• Experience in a care home environment is advantageous.

Responsibilities

• Manage HR administration for the home including recruitment, interviews, pre-employment checks, contracts and training compliance.
• Support line managers with employee lifecycle needs such as appraisals and performance management.
• Lead in maintaining policies and ensure audit trails for home paperwork.

Skills

HR administration

Finance administration

MS Office

Tools

Microsoft Excel

Outlook

Word

Job description

Business Administrator

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

We are delighted to be offering an exciting opportunity for an experienced, organised and proactive Business Administrator to join our team on a full-time, permanent basis at our luxury care home.

As Business Administrator, you will play a key role in the smooth day-to-day running of the home, overseeing the administration function and providing essential support across the wider team. The role will have a particular focus on HR and Finance, so previous experience in both areas is essential.

We are looking for someone who is highly organised, has excellent attention to detail and strong communication and IT skills. You will be a confident and flexible team player, with a positive, can-do attitude and the ability to manage a varied workload effectively.

Previous experience within a care home environment would be advantageous, although this is not essential. Most importantly, we are looking for someone who takes pride in their work and is passionate about delivering a high-quality, professional service.

About the role

Full time, permanent, site based 5 days a week

37.5 hours per week, Monday to Friday, 8am - 4pm

HR:

• Manage all aspects of HR administration for the home including; supporting with recruitment, holding interviews, conducting pre-employment checks, drafting employment contracts and monitoring training compliance levels
• Support Line Managers across the employee life cycleincluding appraisals, performance management, absence management etc
• Work very closely with the Home Managerto improve employee engagement, resolve HR issues in the home and ensure all staff feel well supported at all times
• Lead in organising and supporting investigation meetings, disciplinary and grievance hearings. This includes in relation to sickness absence management
• Drive a positive and engaged culture acrossthe home, ensuring our staff are well recognised for their achievements
• Ensure all staff are up to date with mandatory training
• Ensure the Company HR policies and Employee Handbook requirements are known to staff members and are implemented in the care home. Report required policy changes to the central HR team
• Maintain an effective and efficient filing system for all home-related paperwork ensuring there is a consistent audit trail
• Provide general administrative support and follow company processes to ensure the smooth running of the care home

Finance:

• Support with all aspects of Finance, such as processing invoices, preparing reports and banking
• General Finance administration and organisation, such as ordering items for the care home and updating resident funding
• Maintain Finance excel trackers and work closely with the central Finance team
• Process resident admissions and discharges
• Other duties such as archiving, filing, meeting with relatives, managing resident TV licences and managing petty cash

Why work at Westgate?

• Improve your financial wellness and flexibility with Stream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
• Access to the Blue Light Card (employee discount scheme)
• Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
• Refer a Friend Scheme - earn up to £500 for a successful referral!
• Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
• Support in achieving additional qualifications, including nationally recognised qualifications
• Access to financial and wellbeing support through The Care Workers Charity
• Comprehensive staff induction with free training and professional development

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

WGHROB

About the company

We are Westgate Healthcare, a family-run care provider delivering award-winning residential, nursing and dementia care across the South East of England.

With over 20 years of experience, we focus on creating safe, supportive and welcoming environments for older people.

Our approach combines high clinical standards with genuine compassion, ensuring every resident receives personalised, dignified care

Required Criteria

• Previous experience in HR and/or Finance administration is essential to be considered
• Experience of working in a care home is preferable
• Strong IT skills and the ability to work competently with all Microsoft Office packages, including Outlook, Word and Excel
• Excellent attention to detail and able to work in a fast-paced environment
• Well organised with the ability to multi task
• Good people skills with a strong people focus
• Motivated to make a difference