Business Administrator

Sandstone Care Group; Bedale; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Flexible pay options

Health and wellbeing support

Employee recognition and reward

Career development and progression

Ongoing training and development

Exclusive high street discounts

Job summary

Sandstone Care Group seeks a proactive Business Administrator for Manor Park Care Home in Malton. You will handle enquiries, coordinate visits and ensure a welcoming, informative experience for visitors.

This on-site role supports payroll, recruitment, training records and funding contracts, with weekday 9am-5pm hours. Ideal candidates will have strong admin abilities, Microsoft Office proficiency, attention to detail and excellent customer service.

Qualifications

• Experience of payroll administration and HR admin processes are essential.
• Strong administrative and organisational skills required for a busy care home office.
• Excellent communication and customer service abilities are needed.

Responsibilities

• Maintaining accurate staff and resident records in line with company and regulatory requirements.
• Supporting payroll administration, including the timely processing of weekly staff hours.
• Managing recruitment and onboarding administration, including safer recruitment documentation and staff files.
• Maintaining training and compliance records to ensure the home meets required standards.
• Acting as the first point of contact at reception, welcoming visitors and responding to enquiries.
• Liaising with residents, relatives, colleagues and external professionals in a professional manner.
• Supporting the Home Manager with administrative tasks, reporting and documentation.
• Maintaining accurate information relating to room allocation and availability.
• Supporting the home's administrative readiness for regulatory inspections and audits.
• Overseeing residents' funding arrangements, ensuring contracts are issued, maintained and reviewed, and that funding information is accurate, current and compliant with requirements.

Skills

Administrative skills

Organisational skills

Digital systems

Microsoft Office

Payroll administration

HR admin processes

Communication skills

Customer service skills

Attention to detail

Multi-tasking

Teamwork

People skills

Record keeping

Compliance

Recruitment administration

Training and compliance records

Scheduling

Handling enquiries

Reporting and documentation

Tools

None

Job description

Business Administrator. Manor Park Care Home

• Salary: £15.64 per hour
• Hours: Full-Time, 37.5 hours per week
• Shift Pattern: Monday to Friday, 9am-5pm

We are seeking a proactive and professional Business Administrator at Manor Park Care Home.

Based on-site in the picturesque town of Malton, you will be responsible for handling enquiries, coordinating visits, and ensuring a welcoming and informative experience for all visitors. This role is ideal for someone with strong administrative experience who is confident, organised, and passionate about delivering excellent customer service.

What You'll Do

• Maintaining accurate staff and resident records in line with company and regulatory requirements
• Supporting payroll administration, including the timely processing of weekly staff hours
• Managing recruitment and onboarding administration, including safer recruitment documentation and staff files
• Maintaining training and compliance records to ensure the home meets required standards
• Acting as the first point of contact at reception, welcoming visitors and responding to enquiries
• Liaising with residents, relatives, colleagues and external professionals in a professional manner
• Supporting the Home Manager with administrative tasks, reporting and documentation
• Maintaining accurate information relating to room allocation and availability
• Supporting the home's administrative readiness for regulatory inspections and audits
• Overseeing residents' funding arrangements, ensuring contracts are issued, maintained and reviewed, and that funding information is accurate, current and compliant with requirements

About You

We are looking for a confident business administrator who enjoys working in a busy environment and takes pride in keeping systems, records and processes running smoothly. You will bring:

• Strong administrative and organisational skills
• Confidence using digital systems and Microsoft Office
• Experience working in a busy office or administrative environment
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• The ability to manage multiple tasks and priorities
• Confidence working both independently and as part of a team
• Excellent people skills, being a warm and positive representative of the home when supporting new employees and liaising with outside professionals and residents' families

Experience of payroll administration and HR admin processes are essential.

Why Join Manor Park?

• Join a luxury, purpose-built care home and help shape its future as it continues to grow.
• Be part of an exceptional team that is passionate about making a difference every day
• Career development and progression opportunities across Sandstone Care Group
• Ongoing training and development to support your professional growth
• Flexible pay options with access to earned wages before payday
• Health and wellbeing support for you and your family
• Employee recognition and reward programmes that celebrate great work
• Exclusive high street discounts at leading retailers, restaurants and entertainment venues

About Sandstone Care Group

At Sandstone Care Group, we put residents at the heart of everything we do. We believe great care starts with great people, and we invest in our teams to help them develop, progress and deliver the very best experience for those we support.

Sandstone Care Group is an Equal Opportunities Employer

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we support.

. Skillset Required: Administrative skills, Organisational skills, Digital systems, Microsoft Office, Payroll administration, HR admin processes, Communication skills, Customer service skills, Attention to detail, Multi-tasking, Teamwork, People skills, Record keeping, Compliance, Recruitment administration, Training and compliance records, Scheduling, Handling enquiries, Reporting and documentation