Business Administration Trainee

Publica Group; Witney; Remote; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Flexible working arrangements

27 days annual leave + bank holidays

Health cash plan

Job summary

Publica Group Ltd is offering an Administration Apprenticeship in Witney, providing paid time to study and full training within the Planning Administration Team. This entry-level role is ideal for someone eager to learn and develop administration, communication and customer service skills while gaining a nationally recognised Level 3 Business Administration qualification.

You will handle a variety of administrative tasks, support the service area and engage with customers across multiple

Qualifications

• GCSE Maths and English at Grade 4/C or above (or equivalent).
• No previous administration experience is required.
• Enrolment on a Level 3 Business Administration Apprenticeship will be provided.

Responsibilities

• Support the Planning Administration Team with a range of administrative tasks.
• Provide administrative support to a busy service area.
• Respond to customer enquiries by phone, email and in person.
• Maintain accurate records and update information on IT systems.

Skills

Enthusiastic

Good communication

Organised

Teamwork

Education

GCSE Maths and English (4/C or above)

Level 3 Business Administration Apprenticeship

Job description

Are you looking to start your career in administration while gaining a recognised qualification?

We're seeking a motivated and enthusiastic individual to join Publica as a Business Administration Apprentice. This is an excellent opportunity to gain valuable workplace experience while studying towards a Level 3 Business Administration Apprenticeship qualification.

This apprenticeship will be based within our Planning Administration Team, where you will spend most of your working week supporting the team and gaining valuable experience in a busy local government service.

You'll receive full training, dedicated support from experienced colleagues, and paid time to complete your apprenticeship studies alongside your day-to-day role.

No previous administration experience is required. If you're keen to learn, organised and ready to develop new skills, we'd love to hear from you.

What You'll Gain

• A nationally recognised Level 3 Business Administration Apprenticeship
• Valuable hands-on experience within a professional local government environment
• Dedicated support from experienced colleagues and your apprenticeship provider
• The opportunity to develop administration, communication and customer service skills
• Experience working across a variety of business support functions
• A strong foundation for a long-term career with Publica or within the wider local government sector

What You'll Be Doing

As part of our Administration team, you'll learn how to:

• Spend the majority of your working week supporting the Planning Administration Team, assisting with a range of administrative tasks and helping to ensure the smooth running of the service
• Provide administrative support to a busy service area
• Respond to customer enquiries by telephone, email and face-to-face
• Maintain accurate records and update information on a range of IT systems
• Support scanning, document management and data entry activities
• Prepare correspondence and assist with day-to-day office administration
• Work collaboratively with colleagues across different teams and departments
• Deliver excellent customer service to internal and external customers

Alongside your work experience, you'll be enrolled on a Level 3 Business Administration Apprenticeship.

This will involve:

• Attending training sessions delivered by the apprenticeship provider
• Completing coursework and work-based assessments
• Developing knowledge, skills and behaviours relevant to a career in business administration
• Applying your learning directly within your day-to-day role

You'll be given support and dedicated time to complete your apprenticeship successfully.

We're Looking For Someone Who

• Is enthusiastic and eager to learn
• Has GCSE Maths and English at Grade 4/C or above (or equivalent)
• Has good communication and interpersonal skills
• Is organised and pays attention to detail
• Enjoys working as part of a team
• Is proactive and willing to take initiative
• Has basic IT skills and is comfortable using computer systems
• Is committed to achieving a Level 3 Business Administration Apprenticeship

Join Publica and take the first step towards a rewarding career in local government while gaining a nationally recognised qualification.

For more information about this role please see the Job Description/Person Specification.

Special conditions

• DBS

What we can do for you

• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of up to 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary

Watch our new 'What is Publica' video to see why its great to join us!

About Us

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.

Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

£33,341 - £34,799 per annum (26/27 NJC pay award pending

£35,611 per annum

Permanent

Witney

Trinity Road

Woodgreen