Business Administration Manager

UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST; Southampton; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Flexible working

NHS Pension Scheme

35 days annual leave (pro rata)

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a Business Administration Manager to lead the administration team, drive performance reporting and support service improvements within the NIHR Clinical Research Facility, on-site in Southampton.

The role requires strong leadership, data accuracy and the ability to manage competing priorities while maintaining confidentiality and governance standards. Excellent communication and problem-solving skills are essential.

Qualifications

• Experience leading an administration team in a busy environment.
• Strong leadership, communication and organisational skills.
• Proactive, independent mindset with accuracy in data handling.
• Experience using data to monitor performance and service improvement.

Responsibilities

• Lead and line manage the administration team and recruitment.
• Provide a comprehensive business support service to CRF.
• Maintain data accuracy across systems and generate performance reports.
• Ensure policies, SOPs, and data governance are up to date.
• Provide day-to-day admin support to senior management.

Skills

Leadership

Data analysis

Report production

Budget management

Information governance

Stakeholder liaison

Tools

Multiple systems data

Job description

The successful applicant will provide a comprehensive business support service, including line managing the administration team, supporting business continuity and ensuring policies and procedures are maintained. You will work with data from multiple systems to monitor performance, produce reports and support service improvements, projects and budget management., The successful candidate will be responsible for providing a comprehensive business support service to the NIHR Clinical Research Facility.

Lead and line manage the administration team, coordinating recruitment, induction, staff development and leave while ensuring appropriate cover and business continuity.

Maintain accurate data across multiple systems, produce performance reports and use key performance indicators to identify trends and areas for improvement.

Ensure policies and standard operating procedures are followed and kept up to date, with a strong focus on data quality, information governance and confidentiality.

Day-to-day administrative support to senior management.

An exciting opportunity has arisen for a dynamic, enthusiastic and proactive individual to join the NIHR Clinical Research Facility (CRF) at University Hospital Southampton NHS Foundation Trust as a Business Administration Manager., We are looking for a highly organised and approachable team player who takes pride in accuracy, can work independently and proactively, and has excellent communication, leadership and problem-solving skills. You will be confident using your initiative, managing competing priorities and building effective working relationships across the department.

The ideal candidate will need to demonstrate:

• Previous experience of line managing and developing an administrative team within a busy working environment.
• Excellent leadership, communication and organisational skills, with the ability to manage competing priorities effectively.
• A dynamic and proactive approach, with the ability to work independently, use initiative and take pride in accuracy.
• Experience of working with data, producing reports and using information to monitor performance and support service improvement.

The postholder will join a friendly, supportive and growing research service that values the contribution of all staff.

UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

• We support flexible working and will consider requests taking into account the needs of the service.
• UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
• As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

This is a full-time position, requiring 37.5 hours per week, from Monday to Friday, and it is based on-site.