Business Administration Level 3 Apprentice - Ivory Egg

Nottingham College; Nottingham; On-site; GBP 9,000 - 14,000; Full time

Benefits offered by this job

Apprenticeship

Planned progression

Job summary

Nottingham College is offering an apprenticeship in business administration, providing hands-on experience across customer service, sales administration, purchasing and logistics while you work towards a recognised qualification.

You will respond to enquiries, process orders, raise purchase orders, maintain records, assist with training courses and help coordinate deliveries. Training and support will be provided throughout the apprenticeship.

Qualifications

• Positive attitude and willingness to learn.
• Good communication skills and attention to detail.
• Ability to organise workload and work as part of a team.

Responsibilities

• Respond to telephone and email enquiries professionally.
• Assist with preparing quotations, processing customer orders and maintaining accurate records.
• Support purchasing administration, including raising purchase orders and following up with suppliers.
• Coordinate deliveries with warehouse and logistics to provide order updates.
• Enter and update information in our business systems, ensuring accuracy.
• Assist with filing, scanning and general office administration.
• Support the organisation of training courses, including bookings and attendee records.
• Maintain spreadsheets and customer and supplier databases.
• Follow company procedures and handle confidential information.

Skills

Positive attitude

Willingness to learn

Good communication

Teamwork

Tools

Microsoft Word

Excel

Outlook

Job description

This role offers the opportunity to gain practical experience across customer service, sales administration, purchasing and logistics while working towards a recognised business administration qualification.

Key responsibilities:

• Respond to telephone and email enquiries professionally, referring queries to the appropriate colleague where needed
• Assist with preparing quotations, processing customer orders and maintaining accurate records
• Support purchasing administration, including raising purchase orders and following up with suppliers on delivery dates
• Liaise with the warehouse and logistics team to help coordinate deliveries and provide order updates
• Enter and update information within our business systems, checking accuracy and completeness
• Assist with filing, scanning, document preparation and general office administration
• Support the organisation of training courses, including bookings, joining instructions and attendee records
• Help maintain spreadsheets, reports and customer and supplier databases
• Follow company procedures and handle confidential information responsibly

About you

You will have a positive attitude, a willingness to learn and an interest in developing a career in business administration. Good communication skills, attention to detail and the ability to organise your workload are important.

You should be comfortable using computers and have a basic understanding of Microsoft Word, Excel and Outlook. You will enjoy working as part of a team and be willing to ask questions and take on new tasks. Previous office experience is not essential, as training and support will be provided.

Training and development

You will receive practical workplace training and support to complete your apprenticeship.

As your skills develop, you will take on greater responsibility and gain an understanding of how different departments work together to deliver excellent customer service.