Business Administration Apprenticeship

UKExpertMedical; Manchester; On-site; GBP 16,000 - 18,000; Full time

Job summary

A medico-legal agency is offering an apprenticeship role in Manchester to support client file management and general administrative duties. This position is suitable for school or college leavers looking to gain experience in business administration and customer service. The role includes liaising with healthcare facilities and preparing documents for medical experts. It offers Monday to Friday working hours, around 9.00am to 5.00pm.

Qualifications

• Strong interest in business administration and customer service.
• Attention to detail and basic computer skills.
• Ability to communicate effectively on the phone.

Responsibilities

• Opening new client files.
• Liaising with general practices and hospitals.
• Printing, scanning, and preparing bundles for nurses and medical experts.
• General administration for the Clinical Negligence & Personal Injury Department.
• Answering incoming phone calls.
• Speaking to clients on the phone.

Job description

At UKExpertMedical, we're a medico-legal agency with a panel of medical expert witnesses across all specialities to produce medico-legal reports. We instruct medical experts on behalf of solicitors nationwide, and all expert witness reports are independent. We prepare the medico-legal report in line with solicitors instructions, and our in-house medical staff streamlines the process.

There are long term future career prospects with the company on completion of the apprenticeship programme.

Overview

This role involves retrieving our clients' medical records for analysis by our nursing staff. All records you obtain will be for private clients making civil claims for Clinical Negligence, Industrial Disease and Personal Injury. There will also be general administration support for the Clinical Negligence & Personal Injury Department.

This is an ideal position for school/college leavers looking to gain business administration and customer service experience.

Main Responsibilities Of The Role

• Opening New Client Files
• Liaising with General Practices & Hospitals
• Printing, Scanning & preparing bundles for Nurses & Medical Experts
• General administration for the Clinical Negligence & Personal Injury Department
• Answering incoming phone calls to the business
• Speaking to Clients on the phone
• Any other tasks deemed appropriate to meet the apprenticeship standard
• All training will take place at the workplace via tutor led monthly sessions

Monday - Friday, Day shifts to be confirmed, likely 9.00am - 5.00pm

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