Business Administration Apprentice Level 3

Northumbria Healthcare NHS Foundation Trust; North Tyneside, North East; On-site; GBP 10,000 - 12,000; Full time

Job summary

Northumbria Healthcare NHS Foundation Trust is offering a Business Administration Apprenticeship at Level 3, lasting 15 months. You will work within an NHS environment whilst gaining a nationally accredited apprenticeship qualification and future progression opportunities.

Applicants must meet right-to-work criteria and have minimum GCSEs in Maths and English. The role focuses on developing administration skills, data handling, and customer service within the designated department, with

Qualifications

• Knowledge of Microsoft Office packages and spreadsheets.
• Previous experience in a business administration / customer focused role.
• Experience of data entry and retrieval.

Responsibilities

• Prepare and progress in a Level 3 Apprenticeship in Business Administration.
• Gain relevant work based apprenticeship experience in a Business Administration environment.
• Support an administration service for the designated department, including data input, storage and retrieval, filing, post handling and answering telephone enquiries.

Skills

Microsoft Office

Data entry

Customer focus

Education

GCSEs incl Maths/English

Job description

Northumbria Healthcare NHS Foundation Trust

Business Administration Apprentice Level 3

The closing date is 15 November 2026

An Apprenticeship Education Programme is an integrated work based training and development programme, an excellent springboard to start your NHS career while gaining knowledge and competencies leading to a nationally accredited apprenticeship qualification and possible future career progression.

We are looking for people with a professional attitude, excellent communication skills, positive work ethic and good interpersonal skills. You will require willingness to work as a team, demonstrate motivation, be willing to learn and have the minimum required education.

This is an apprenticeship. To be eligible to apply you must meet the right to work and residency criteria outlined in the attached "Apprenticeship Guidance for applicants" document.

Main duties of the job

Exciting opportunities have arisen for Business Administration Apprentices, within Northumbria Healthcare NHS Foundation Trust; the posts are available to anyone who is interested in working within an NHS Healthcare environment while completing a Level 3 Apprenticeship qualification (15 month).

Successful applicants, on completion of their apprenticeship programme will be able to apply for vacancies within Northumbria Healthcare Trust, where their qualifications meet the requirements for the post, and will be guaranteed an interview.

About us

We manage four major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!.

Job responsibilities

Become prepared and knowledgeable within the working environment and work towards gaining a Level 3 Apprenticeship as a Business Administrator.

To gain relevant work based apprenticeship in a Business Administration environment.

To support and assist in the provision of an administration service to the designated department/ward team. This will include data input, storage and retrieval of data, filing, handling of post and dealing with telephone enquiries.

Person Specification

Qualifications / Professional Registration

• 5 GCSE's at level A-C or 9-4 (including Maths, English)

Experience & Knowledge

• Knowledge of Microsoft office packages and spreadsheets and tables
• Previous experience of working in a business administration / customer focused role
• Experience of data entry and retrieval

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northumbria Healthcare NHS Foundation Trust