Business Administration Apprentice

Cherish Home Care Ltd; Sutton Coldfield; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dedicated team at a prominent domiciliary care provider, where you will play a crucial role in ensuring seamless communication and service delivery. This engaging position involves managing calls, liaising with clients and health practitioners, and maintaining office operations. As you embark on your Business Administrator Level 3 Apprenticeship, you'll gain invaluable skills and experience in a supportive environment. A full-time role may be available upon successful completion of the apprenticeship, along with performance-based pay increments. If you're passionate about making a difference in the community and developing your career, this opportunity is perfect for you.

Benefits

Performance-based pay increments

Full-time role possibility after apprenticeship

Training and development opportunities

Qualifications

• Strong communication and organizational skills are essential.
• Completion of Business Administrator Level 3 Apprenticeship required.

Responsibilities

• Manage incoming and outgoing calls and post efficiently.
• Liaise with clients and service providers to ensure excellent service.
• Maintain office paperwork through scanning, filing, and archiving.

Skills

Communication Skills

Organizational Skills

Customer Service

Office Equipment Usage

Education

Business Administrator Level 3 Apprenticeship

English and Maths Functional Skills

Tools

Photocopier

Fax Machine

Job description

Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley, providing care in the community.

Job Responsibilities:

• Dealing with incoming and outgoing telephone calls
• Dealing with incoming and outgoing post
• Liaising with clients, service providers, and health care practitioners
• Liaising with internal departments to ensure an excellent level of service is provided
• Welcoming visitors and assisting with hospitality
• Scanning, filing, and archiving paperwork
• Following company procedure and workflow arrangements
• Recording, updating, and archiving information
• Use of office equipment (photocopier, fax machine, etc.)

Training and Development:

• Business Administrator Level 3 Apprenticeship Standard
• English and maths Functional Skills (if applicable)
• Minimum of 6 hours off-the-job training per week at employer premises
• One day per month training at Protocol Consultancy Services in Birmingham City Centre

Work Schedule: Monday - Friday, 09:00 - 17:00

Additional Information:

• A full-time role may be available to the successful candidate at the end of the apprenticeship
• Increments in pay based on performance reviews