Business Administration Apprentice

The Trafford & Stockport College Group; Greater Manchester; On-site; GBP 16,000 - 23,000; Full time

Job summary

An inspiring opportunity awaits at a community-focused organization seeking a Business Administration Apprentice. This role offers a chance to gain hands-on experience while supporting the operational delivery of essential services. You will engage in various tasks, from managing office supplies to coordinating events, all while developing your professional skills. Join a supportive team where your contributions will make a positive impact in the community. This apprenticeship is not just a job; it's a stepping stone to a rewarding career in business administration.

Qualifications

• GCSE in Maths required; other relevant qualifications welcomed.
• Proficiency in IT and excellent communication skills are essential.

Responsibilities

• Support operational delivery and manage office supplies.
• Handle communications, greet visitors, and maintain records.
• Assist with various administrative tasks and event coordination.

Skills

Proficiency with IT packages like MS Office

Customer care

Analytical thinking

Organisational skills

Effective communication skills

Problem-solving skills

Teamwork ability

Willingness to learn

Education

GCSE in Maths (Grade 4 or above)

Tools

Microsoft Office

Job description

Closes in 17 days (Tuesday 20 May 2025 at 11:59pm)

Trafford Carers Centre is seeking an inspiring individual to join the team as a Business Administration Apprentice. The post holder will need to exercise initiative, good judgment, and react effectively to unplanned and irregular events. This is a great opportunity for someone looking to start a career where you can make a positive impact within the community.

Salary: £16,830 per annum, rising to £22,222 following successful completion of the apprentice programme.

Training course: Business Administrator (Level 3)

Hours: Monday - Friday, 9.00am - 4.30pm. Occasionally, you may be asked to work outside office hours; time off in lieu will be provided.

Duration: 1 year 10 months

Work

The majority of your apprenticeship will be spent working, gaining hands-on experience on the job.

What you'll do at work

• Supporting operational delivery of the Carer Support Fund
• Organising stationary deliveries and other ad hoc office supplies
• Updating internal noticeboards
• Desk setups for new starters and onboarding tasks
• Coordinating events, booking meeting rooms, and arranging catering
• Ensuring colleagues have necessary tools for their roles
• Supporting departments with ad-hoc duties
• Handling telephone and email communications
• Greeting visitors and managing sign-in procedures
• Creating reports and documents accurately
• Managing stationery supplies
• Maintaining the information database
• Performing general office duties (filing, photocopying, preparing documents)
• Other ad-hoc support tasks

Partnerships and Communications

• Excellent people and relationship-building skills
• A professional manner
• Good organisational and administrative skills
• Teamwork ability
• Willingness to learn and commitment to continuous improvement
• Proficiency in Microsoft Office

General Responsibilities

• Adhere to and develop Trafford Carers Centre policies, including Equal Opportunities, Code of Conduct, Health and Safety, and Data Protection
• Work with the CEO and senior team to maintain quality standards
• Accept supervision from the Chief Executive Officer
• Participate in training and development activities
• Attend staff, trustee meetings, and organisational events
• Keep records and statistics in line with confidentiality and data protection policies
• Ensure health and safety at work for yourself and others
• Undertake other reasonable tasks as required

Where you'll work

9 Springfield Road, Sale, M33 7XS

Training

The apprenticeship includes time away from work for specialist training to develop professional knowledge and skills.

College or training organisation

The Trafford and Stockport College Group

Skills and Competencies

• Proficiency with IT packages like MS Office, database management, and data analysis
• Ability to produce accurate records and documents
• Good judgment, decision-making, and problem-solving skills
• Ability to build positive relationships and influence others
• Effective communication skills across various platforms
• Ability to manage tasks, priorities, and deadlines
• Experience with project management principles

Your training plan

This plan is yet to be finalised. Please confirm with the employer regarding travel requirements for training.

Minimum Requirements

GCSE in Maths (Grade 4 or above). Please inform us of any other relevant qualifications or experience.

Skills

• Customer care
• Analytical thinking
• Non-judgemental attitude
• Willingness to learn
• Organisational skills
• Reliability

Additional Notes

This role involves various tasks, mainly office-based, including answering calls, greeting visitors, and supporting the admin and finance teams with accurate record keeping. As a small employer, staff may also support activities and events to aid service delivery.