Business Administration Apprentice

JAM Recruitment Ltd; Greater London; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Manpower UK is recruiting a Business Administration Apprentice based in Kingston upon Thames (KT1 2BA). The role requires two days on-site weekly with remote/home working the remaining days.

It is a full-time temporary 18-month contract with a view to extension, offering hands-on experience while pursuing a Level 3 Business Administration Apprenticeship or similar qualification. The role focuses on meeting targets by managing back-office processes and SLAs, requiring strong organisational

Qualifications

• On-the-job experience while studying towards a Level 3 Business Administration Apprenticeship or similar.
• Strong organisational skills and attention to detail are essential.
• Clear communication with colleagues and clients is required.
• Good time management to meet targets and deadlines.

Responsibilities

• Sole responsibility for onboarding of all new employees, placement students and apprentices in the Southeast region.
• Prepare, validate and run payroll for monthly and weekly paid employees in the region.
• Ensure payroll is accurate with minimal errors and compliant with HR policies.
• Communicate updates to key stakeholders and maintain secure records.

Skills

Organisational skills

Attention to detail

Clear communication

Time management

Education

Level 3 Business Administration Apprenticeship or similar

Job description

The Business Administration Apprentice role with Manpower UK is based in Kingston upon Thames, working at least two days weekly at the client's KT1 2BA site, with home working on other days. The full-time temporary contract runs 18 months, potentially extending, across a 37.5-hour week from Monday to Friday. Pay ranges from £18,000 to £22,000 yearly. The successful applicant gains hands‑on experience while studying towards a Level 3 Business Administration Apprenticeship or similar qualification. Duties centre on meeting agreed targets by managing back‑office processes and service level agreements effectively. Organisational skills, attention to detail, and clear communication suit this position. An exciting opportunity has arisen to working with a world leading global organisation, we are looking for a Business Administration Apprentice to work with Manpower. The role will be based at our client''s facility in Kingston-Upon-Thames, a minimum of 2 days per week (KT1 2BA) / Plus working from home. This is a full-time temporary role for a period of 18 months with a view to extend, working a 37.5-hour week Monday - Friday. This role is paying between £18,000 - £22,000 per annum. The successful candidate will be able to get real on the job experience plus can learn with a L3 Business Administration Apprenticeship or similar, to meet their career aspirations.

Job Purpose:

To achieve agreed targets by ensuring the effective fulfilment of SLA''s, through the effective management of back-office activities.

Key Performance Measures:

• Administration deadlines met including the submission of weekly/monthly reports
• Number of payrolls, invoicing etc errors
• Contract audit compliance and feedback
• Budgetary compliance
• Takes the time to share knowledge/experience with colleagues
• Candidate and client feedback on the quality of service offered
• Contract audit compliance and feedback

Responsibilities:

• Sole responsibility for the regional onboarding of all new employees, industrial placement students and apprentices in the Southeast
• Responsible for preparing, validating and running payroll for all monthly and weekly paid employees for the South East
• Ensuring that associate''s payroll is run efficiently, ensuring the minimum number of errors
• Ensuring Contract Consultants comply with service standards and HR policies to manage team efficiencies and deadlines are met
• Ensuring that associates issues are managed effectively
• Ensuring that all associates are referenced to the required standard for the Unilever contract
• Ensuring that all files are kept up to date and stored securely
• Ensuring the accurate maintenance of associate information
• Ensuring that all activity complies with all Company policies, procedures and legal requirements including health and safety and employment legislation
• Issuing clear and timely communications with internal and external key stakeholders with all updates on aspects of HR
• Resolving any day-to-day issues or queries in a timely and effective manner
• Participation and support on disciplinary action, evaluation and process of employees
• Identifying new opportunities within the Unilever Account for Manpower or other members of the Group
• Actively gaining feedback from Clients and Associates on the service they are receiving from Manpower in line with the Company''s quality standards and taking corrective action as necessary
• Ensuring that all work is conducted in accordance with Manpower''s values and standards
• Other ad hoc duties and project work as required