Business Administration Apprentice

Getting In Limited; Birkenhead; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Business Administration Apprentice to join their team. In this dynamic role, you will provide first-line support to customers, handle communications, and assist with administrative tasks. This is an excellent opportunity to gain hands-on experience in business administration while working with a recognized leader in business communications. You'll develop essential skills in IT applications, communication, and organization, all while contributing to a supportive team environment. If you're eager to learn and grow in a professional setting, this apprenticeship could be the perfect start to your career.

Qualifications

• Strong communication and IT skills are essential for this role.
• Attention to detail and organizational skills are crucial.

Responsibilities

• Provide first-line support and resolve customer incidents.
• Accurate data input and setting up meetings.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Team working

Education

Level 3 Business Administrator apprenticeship standard

Tools

Microsoft Word

Microsoft Excel

CRM databases

Job description

Apply to: Business Administration Apprentice

Apply From: 01/02/2025

Learning Provider

Delivered by WIRRAL METROPOLITAN COLLEGE

Employer

DIGITEL EUROPE LIMITED

Vacancy Description

• Answering telephone service calls, respond to customers e-mails, letters, files and payments
• Offering advice, guidance and support to customers
• To provide 1st line support ensuring that all customer incidents and requests are resolved within our SLA’s
• Accurate input of data
• Setting up meetings via outlook, inviting attendees and booking the meeting room
• Minute taking
• Using IT system applications including Word, Excel and CRM databases and reviewing current systems or processes to identify improvements
• To action improvement tasks by coaching and mentoring others
• Ad-hoc duties providing support to other members of staff

Key Details

Vacancy Title: Business Administration Apprentice

Employer Description

Founded in 1992, Digitel Europe Limited is a recognised and established leader of business communications in the U.K. We provide customers with quality solutions by reducing communication costs, increasing operating efficiency and enhancing customer service. The services we offer include phone systems, broadband and video conferencing.

Vacancy Location

1 IVY STREET BIRKENHEAD CH41 5EE

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000299178

Key Dates

Apply From: 01/02/2025

Closing Date For Applications: 2025-03-02 23:59:59

Interview Begin From:

Possible Start Date: 2025-03-03 00:00:00

Training

Training to be Provided

Level 3 Business Administrator apprenticeship standard, including:

• Knowledge, Skills & Behaviours
• End-Point Assessment

Learning Provider

WIRRAL METROPOLITAN COLLEGE

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working

Apply Now